Mobile security management solutions are key to companies that are going increasingly mobile and wish to access confidential information while on the move. In order to better protect sensitive enterprise data as well as ensure that connections remain secure at all times, those in the travel/transportation business are now turning to these robust offerings at a rapid pace.
Just look at American Airlines for example, a major airline that has recently started allowing its global employee base to leverage tablets for increased productivity and efficiency. The airline has given nearly 10,000 iPads to pilots, 17,000 Samsung (News - Alert) Galaxy Notes to flight attendants, and 6,000 Galaxy Notes to both passengers and maintenance crews alike. According to Lisa Canada, American Airlines’ managing director of Operations Technology, “Samsung’s SAFE – Samsung for Enterprise – platform was one of several factors that influenced our selection of the device. The product provides increased administrative features and integration with MDM providers that can be used in our development and management of the device.”
While there are many different types of mobile security management products currently on the market, nearly every industry analyst agrees that as time goes on, mobile devices will be leveraged even more within the travel space as companies are always on the prowl, looking for ways to enhance the customer experience at a cost-effective price. In fact, United and Delta Airlines, as well as several others, leverage the robust suite powered by AirWatch (News - Alert).
“The airline industry is truly mobile with the recent Federal Aviation Authority’s approval of the use of tablets as standard equipment onboard aircraft. This has prompted a revolution of technology in the industry, from replacing traditional flight bags to providing better customer service to passengers with the use of mobile devices. AirWatch works with major airlines on mobile initiatives onboard, in flight, in the airport and corporate offices,” the company’s website states.
So, why have many influential firms within the transportation and travel vertical turned to AirWatch? Several factors set it apart from competitors including its scalability, multi-tenancy, configurability, high availability, disaster recovery and advanced monitoring. In addition, the company’s product can be seamlessly and securely integrated with AD/LDAP, certificate authorities, e-mail infrastructures and other enterprise systems in cloud-based and on-premises deployment models.
Matching security with an ultra-high level of customer service in case any questions or problems arise is also key to the successful use of mobile security management offerings. AirWatch completely understands this increasing demand and assists clients with leveraging the AirWatch Secure Browser, which gives access to details such as what a passenger likes and dislikes, where they are headed in their travels and what they would prefer to eat while en route. Its multi-OS capabilities permit a variety of platforms to be closely monitored and managed via a single interface as well, something airline administrators just can’t get enough of.Edited by Rory J. Thompson