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April 19, 2011

snom Partners With Telchemy to Provide Integrated VoIP and Management Offerings

By Stefanie Mosca, TMCnet Managing Editor

After a series of testing, snom technology AG, provider of IP desktop phones and software, and Telchemy (News - Alert) Inc., provider of voice and video over IP performance technologies has decided to partner to integrate its VoIP performance and management capabilities for enterprise network managers.

snom’s vast portfolio of IP phones and endpoints are interoperable with Telchemy’s award-winning DVQattest and SQmediator performance management products.

The combination Telchemy and snom’s offerings will provide network managers, enterprises and end users with a full suite of pre-deployment and in-call performance management tools for business VoIP networks, allowing for faster and more efficient deployments and troubleshooting, according to the company.

“Quality of service is obviously a crucial factor in any VoIP deployment, and while we think our phones offer the best sound quality available, that quality depends on the enterprise network on which the phones are operating,” said Mike Storella (News - Alert), COO of snom. “Telchemy offers some of the most effective tools in the industry for assuring the best possible transport quality, and we are very pleased that our respective products work so well together.”

snom’s suite of VoIP phones includes advanced IP phones such as the snom 3xx series, full-color touchscreen desktop phones such as the snom 870, wireless DECT (News - Alert) phones such as the m9 and related endpoints, such as the MeetingPoint conference phone. All built with open SIP firmware allowing for simple installation, industry-wide interoperability and crystal-clear sound quality. As unified communications systems have proliferated, the advanced technology and open standards in every snom product has proven to be an ideal combination for providing enterprises with cost-effective and feature-rich IP telephony.

Telchemy’s SQmediator is an advanced VoIP performance management application that collects, correlates, analyzes, and displays call quality reports received from a wide range of endpoints, such as snom desktop phones, the snom MeetingPoint conference phone or the snom m9 wireless DECT phone. DVQattest is a scalable, cost-effective application for both pre-deployment testing and proactive service level monitoring of enterprise VoIP and IP video networks, allowing users to actively monitor networks and troubleshoot VoIP problems.

“Service providers and enterprise network managers need an efficient way to manage end to end VoIP call quality and rapidly detect and diagnose problems. snom’s support for SIP based VoIP performance reporting when used with Telchemy’s VoIP performance management applications provides real time visibility of service quality and the ability to troubleshoot problems affecting the user experience. We are pleased to work with snom to provide solutions that will enable our customers to cost-effectively provide reliable and quality VoIP services” said Alan Clark (News - Alert), CEO and president of Telchemy.

Stefanie Mosca is a Web editor for TMCnet. Previously she worked as a freelance copy editor for Digital Surgeons LLC. She holds a master's degree in journalism from Quinnipiac University and a bachelor's degree in communication from the University of New Haven. To read more of her articles, please visit her columnist page.

Edited by Jennifer Russell

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