TMCnews Featured Article

The small business in the United States seems almost like an afterthought. What could the small shop on the corner mean to the economy in this country? When combined together, all of the small businesses throughout the state deliver a powerful punch. At the same time, they are also spinning their wheels, trying to stay competitive is a fast-paced market.

Small businesses are also feeling the impact of the increasingly mobile workforce. Many of these companies are led by forward-thinkers who identify the technologies and innovations needed to be relevant and dominant. Investing in on-premise solutions, however, is often outside of the budget and puts unnecessary pressure on market potential. Fortunately, these businesses leaders can select the hosted softswitch and share the burden.

Leveraging the hosted softswitch means these small businesses are taking advantage of the cloud. It also means access to features and capabilities that previously were out of reach. Companies can take advantage of mobility, unified communications, voicemail-to-email, online collaboration, video conferencing, presence and anywhere access all under one solution at one price. It enables these organizations to level the playing field in a market where only the very large could win or even survive.

These features also ensure that employees can work anywhere, regardless of location. It doesn’t matter if the employee is on a sales call, out to get coffee with a colleague or working at his or her desk. Seamless communication and direct access to the corporate network means improved productivity and efficiency. It also enables these professionals to deliver products and services to the customer base in a much more intelligent way.

Access to enhanced collaboration features extends the value of the hosted softswitch. Workers no longer need to be in the same location to accomplish a goal. Tasks can be completed more quickly and decisions are made much faster. This helps the small business to better position itself in a market where economies of scale often give the larger players the better advantage. And, with the extended business agility, decisions can be made on the fly without significant challenges.

By extending mobile VoIP to the small business by way of the hosted softswitch, tools and benefits quickly follow. The organization no longer needs to stick to the confines of the industry, but instead can follow an entrepreneurial spirit to get to the next step in development and dominate the market.