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July 08, 2010

DIDXchange Works for MyDivert, Growing with the Growing Firm

By David Sims, TMCnet Contributing Editor


Officials of the DIDXchange (News - Alert) say they "would like to highlight" one of the IP communications industry's VoIP businesses, MyDivert.com.
"The early adopters at MyDivert.com are certainly starting to see the rewards as sales are predicted to double within four months," says Susan Bowen, VP of Super Technologies (News - Alert), adding that MyDivert doubled its customer base in the last six months.
MyDivert "keeps its customers close to its business partners, family, and friends via the use of a set of digits, a VoIP phone number (also called DID or DDI). Combined with VoIP services, an incoming DID number enables MyDivert.com users to maintain a local telephone presence in countries around the world where they may have no physical telephone line," Bowen explains.
The company's CEO, Joel Driver, says they offer DID virtual numbers now in over 65 countries, with a complete numbering range available in some: "We have seen the business develop dramatically over the last 18 months and have had to adapt our range of services accordingly."
In Driver's opinion the game's changed a little bit. "VoIP customers are far more mature now and generally know what they are looking for." To accommodate that, he says, the company has had to work to develop combined services "that suit a range of user requirements: DID trunks, SIP Trunking for PBX (News - Alert), call termination for single users and multi-channel trunks, and SIP extensions for endpoint users."
In addition to being compatible with Asterisk and Kamailio, all MyDivert payments are securely processed and protected by PayPal (News - Alert), Bowen says. Users can pay with a PayPal account or pay with the credit card through the PayPal system without a PayPal account.
MyDivert.com has built their platform around Asterisk (News - Alert), Kamailio, and Linux Open Source Servers. Josh Stephens, the Asterisk guru at MyDivert.com, says 'We use Asterisk for billing, voicemail and IVR functions, and outbound calls. Kamailio is used for SIP presence due to its scalability. The mapping servers are Asterisk with realtime mysql control.'




David Sims is a contributing editor for TMCnet. To read more of David's articles, please visit his columnist page. He also blogs for TMCnet here.

Edited by Alice Straight




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