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Function Point Launches Integration with Salesforce Customer Service Software

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TMCnews Featured Article


April 14, 2011

Function Point Launches Integration with Salesforce Customer Service Software

By Carolyn J Dawson, TMCnet Contributor


Function Point Productivity Software Inc., a leading global provider of CRM, time tracking, invoicing and project management software, has recently announced that the company has integrated with Salesforce customer relationship management (CRM) software. Function Point Productivity Software provides online CRM, time sheet, project management and invoicing software, and caters to the needs of advertising agencies, design firms, and Web development companies.


In a release, the Vice President of Business Operations, Tate Lillies, said that, “Over 95 percent of our current clients use Function Point’s built-in CRM capabilities for all of their agency’s needs, but there has been a growing demand from clients and prospects alike for the software to provide syncing capabilities with Salesforce. Because Salesforce is such a major player in the SaaS (News - Alert) world, and due to the enhanced features that are used and valued by many sales organizations, we are pleased to provide both current and future clients with the option of integrating the two systems seamlessly into their workflow.”

Function Point, the only provider of a full featured Ad Agency and Project Management solution designed specifically for the Creative Industry, has launched a new integration with salesforce.com for agencies with advanced CRM requirements. Function Point strategically aligns its workflow management software with companies. Some of the accounting software that Function Point is compatible with includes, Agency management; Work flow processes; Use of web based time sheets; Productivity reports; CRM solutions for sales; Job tracking; Developing time lines; Perfecting job estimates; Recording expenses and reporting; Fully integrated QuickBooks; Simply Accounting; Sage Line 50; MYOB; Mass 90; Peachtree; and Multi-Leger.

Since 1993, Function Point Productivity software has provided web-based time sheets, project management tools, online proofing, CRM, invoicing and other related solutions. Function Point covers prospecting, job management, resource utilization, job costing, and reporting to help you trim time and increase productivity. Function Point’s new functionality provides major back-end infrastructure change to the key components of the system including, CRM and Communications; Calendar and Messaging; Creative Briefs; Projects and Job Estimates; and Reporting. Benefits of using Function Point include: increase in team effectiveness through scheduling, messaging and process standardization; increased Cash Flow through better management while providing retainer, interim and final invoices; Shortening of billing cycles with direct timesheet and expense entry; Increase in productivity by sharing knowledge and reducing administration; and Enhancement of client satisfaction through improved processes, more accurate proposals, and enhanced communications.


Carolyn John is a Contributor to TMCnet. To read more of her articles, please columnist page.

Edited by Juliana Kenny







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