HomecareCRM will provide Amedisys home health and hospice business development teams with an innovative new technology and training program.

Amedisys, Inc, a home health care and hospice company and HomecareCRM note that this agreement will elevate the standard of customer relationship management in the home health industry.

HomecareCRM is currently building a customized program for Amedisys so that the company can enable its nationwide business development team to better identify, prioritize, recruit, and grow their customer base in local markets.

The new customized CRM program is scheduled to be deployed across both Amedisys Home Health and Hospice Care divisions nationwide in the second quarter of 2011.

“HomecareCRM pioneered the use of customer relationship management technology in the home health and hospice industry, capturing the attention of cutting-edge organizations like Amedisys,” said Karl Dumas, chief executive officer of HomecareCRM, LLC. “The team at Amedisys challenged us to further enhance our core technology and implementation programs with features that will accelerate the rapid growth they are already experiencing.”

“We always seek out innovative ways to meet the ever-changing demands of our referral sources and their patients,” said G. Patrick Thompson, Jr., executive vice president of administration and chief information officer of Amedisys, Inc.

He continued: “After an extensive search with tier 1 vendors, we found HomecareCRM to be the appropriate CRM solution for Amedisys. Providing our agencies with a powerful tool like this customized HomecareCRM program better equips our business development team to identify the greatest needs in their markets and meet them more efficiently than ever before. This also translates to higher quality patient care. We have designed the CRM program to integrate with our clinical management technology so that our business development team can now engage our clinical team to respond to patient needs in real-time.”

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