Webcom Inc. has announced that Mitec (News - Alert) Telecom made use of WebSource CPQ which is integrated with Salesforce.com in a bid to help their channel partners and direct sales team generate quotes and manage configurations for complex radio frequency products and services.
"Of the vendors we considered, only Webcom could provide the flexibility and functionality we needed - along with deep integration to Salesforce.com (News - Alert). Their partner portal also allows us to efficiently manage orders from both internal/direct sales teams and external channel partners, all within the same system," said Robert Mitchell, vice president global marketing and sales at Mitec Telecom (News - Alert).
According to Mitchell, "Their seamless salesforce.com integration provides real-time visibility to our sales pipeline across these multiple channels." Webcom provides software solutions that make it possible to simplify the quote-to-order process for the selling of complex products and services.WebSource CPQ is tightly integrated with Mitec Telecom's salesforce.com CRM system to provide a single view of customer data, in addition to automatically updating sales forecasts as quotes and orders are created and changed. Requiring only a browser, WebSource CPQ allows customers to configure, price, quote and propose their offerings across multiple sales and distribution channels.
In addition, WebSource CPQ addresses the guided selling, proposal generation and multi-level channel management tasks associated with sales configurators, as well as handling the traditional bill of material, routing and diagram generation tasks frequently associated with product configurators.
Companies utilizing Webcom's products and services include Rockwell Automation, NEC Europe, Corning (News - Alert) Cable Systems, Easynet (a BskyB company), Grayhill and Broan-NuTone.
Janet Li is a contributing editor for TMCnet. To read more of her articles, please visit her columnist page.Edited by Stefania Viscusi