Salesforce.com, the enterprise cloud computing company, has garnered four CRM Market Awards from CRM magazine for the second year in a row.
Officials with Salesforce.com (News - Alert) said that in addition to winning the Sales Force Automation Market Award, the company took home all three CRM Suite categories, winning the Enterprise Suite CRM, Midmarket Suite CRM and Small-Business Suite CRM Awards.
Company officials said that this year's accolades help to further validate Salesforce.com's leadership in CRM: with last year's historic sweep, it was the first time in the history of the awards that a company won in all three of the CRM Suite categories for two consecutive years.
According to company officials, Salesforce.com has now won 13 CRM Market Awards in the past four years, including four-year streaks as winner of both the Sales Force Automation Market Award and the Midmarket Suite CRM Market Award.
This year, company officials pointed out, marks the second year in a row that salesforce.com has both swept the CRM suite categories and won the sales force automation award.
Salesforce.com chairman and CEO Marc Benioff (News - Alert) was honored as an "Influential Leader" in 2010 for the fifth time in the awards' history.
“The industry has spoken," said Marc Benioff, chairman and CEO, Salesforce.com, in a statement.
Benioff said that sweeping the CRM Market Awards for the second year in a row is simply amazing.
"In a period marked by economic and sustainability concerns, innovation and agility are the factors that separate the leaders from the laggards," said David Myron, editorial director, CRM Magazine.
Myron said that these are traits shared by every recipient of the 2010 CRM Market Awards, and the magazine congratulates them not only for their achievements over the past year but in particular for their obvious dedication to the success of their customers.
CRM Market Award recipients are determined "through an extensive three-month process and proprietary rating formula that involves industry analysts, financial and corporate information, product and functionality assessments, and scores reflecting customer satisfaction."
Anil Sharma is a contributing editor for TMCnet. To read more of Anil’s articles, please visit his columnist page.Edited by Juliana Kenny