Fujitsu Limited, a provider of ICT-based business solutions for the global marketplace, and Salesforce.com, the enterprise cloud computing company, have introduced a new feature for Salesforce CRM that enables businesses to manage the entire order fulfillment process in a seamless, integrated fashion.
Developed on Force.com, a proven enterprise cloud computing platform, the new feature has been made available in Japan.
Officials with Fujitsu (News - Alert) said that this announcement brings together the industry-leading features of Salesforce CRM with glovia Order Management, which includes functionality for sales, delivery, billing, returned goods, inventory control, and purchasing.
Company officials said that the new feature empowers customers with a fast-to-implement and cost-effective cloud computing solution for managing the entire order fulfillment process, from lead to sales and procurement, as a tightly integrated process.
glovia Order Management has been available in the U.S. since 2008. Glovia International, Inc., a Fujitsu Group company, will launch glovia Order Management in Japan, followed by a rollout in other Asian markets in the October-December third quarter of 2010.
This announcement is considered as the first step in a global partnership between salesforce.com and Fujitsu launched in May 2010.
Company officials said that under the partnership, Fujitsu and salesforce.com are combining their technologies to help optimize the entire ICT systems of customers who are expanding their businesses worldwide or exploring ways to accelerate their management processes while reducing costs.
According to company officials, built on Force.com platform, glovia Order Management extends control of the sales process - all in one system.
Through integration with Chatter, sales, inventory, purchase, support and finance can now collaborate proactively across the organization on any business activity, such as sales order shipment, sales order invoice, purchase receipt or product returns.
Businesses can boost productivity while keeping sales, operations, and accounting departments in sync.
Anil Sharma is a contributing editor for TMCnet. To read more of Anil’s articles, please visit his columnist page.
Edited by Tammy Wolf