TMCnews Featured Article

Thrupoint Collaboration Software Promotes Teamwork

By Susan J. Campbell, TMCnet Contributing Editor

Collaboration is a hot topic among key players within any company as it has been shown to help speed products and services to market, reduce the cost of processes involved in such launches and keep valuable members of teams within the organization motivated to perform. In order to support collaboration, however, specific technologies and software solutions must be in place.

Thrupoint offers the Ubiquity Collaboration Server and Speak Conferencing as a collaboration software solution. This highly-scalable, carrier-class, IP conferencing application enables Service Providers to deliver hosted audio managed services for large enterprises. By leveraging Session Initiation Protocol (News - Alert) (SIP), VoIP and innovative Ubiquity SIP Application Server architecture, Speak Conferencing is positioned as a complete solution set for scheduling, initiating, managing and terminating conferences with multiple parties.

The enterprise today has become increasingly dispersed, creating a number of remote work environments. As a result, many employees and partners are highly mobile and reliant on individuals with specialized knowledge and skill sets. Collaboration software lends functionality to these environments, making companies more competitive through collaboration developments and the distribution of critical information in real time.

The current collaboration software solutions available on the market introduce a number of different challenges, including the fact that external partners can be expensive. This is especially true when premium call features are used. At the same time, promised benefits may be negated by use patterns in collaboration software, and key capabilities may be limited or inconsistent between services.

By combining consulting expertise in Unified Communications (News - Alert) and Service Management with the Ubiquity Speak Conferencing Server, Thrupoint offers a comprehensive conferencing solution that will address both technology and process challenges. This carrier grade application delivers same time, same place, and the same level of participation in meetings.

This collaboration software solution provides robust audio conferencing along with flexible scheduling capabilities, in-conference handover controls and instant messaging. The product is designed so that it can scale to thousands of simultaneous users at a fraction of the cost associated with proprietary, all-in-one legacy conference bridges.

With a customizable Web portal interface in the collaboration software ensures that conference moderators can gain complete control with visual tools to facilitate conference management. The Web portal ensures moderates can share presentations, Web content, applications and documents in real-time with customers, employees, partners and service providers throughout the world.  Users can also manage and schedule conferences from a number of endpoints and e-mail invitations can easily be sent to participants.

The idea behind collaboration software is to design a solution that is not only easy to use, but one that others will want to use to promote the efforts of their individuals teams and the company overall.


Susan J. Campbell is a contributing editor for TMCnet and has also written for eastbiz.com. To read more of Susan’s articles, please visit her columnist page.

Edited by Stefanie Mosca