As the customer relationship management software industry grows increasingly competitive, CRM providers are finding unique ways to differentiate themselves. In the cloud-based sector of the CRM market, Soffront has worked tirelessly to supply its customers with the most flexible, reliable CRM solution possible, and has just revealed upgrades to its popular offering.

Manu Das, president and founder of Soffront, stated in a recent release, "We are pleased to announce the release of Soffront version 9.2, which will upgrade the entire user experience with the numerous enhancements we've made to this already easy-to-use customer relationship management solution. Our latest version has some great capabilities such as the improved navigation menu and ability to color code accounts according to priority, and we believe customers will find the new and improved Google (News - Alert) and Outlook integration very useful."

The version 9.2 features improvements that support capabilities including drag-and-drop administration, improved platform, and features for ease-of-use. With a new navigation menu designed for increased productivity and simplicity, users are able to see recently accessed home pages, dashboards, recent records, created items, questions, and reports.

The drag-and-drop administration enables users to design home pages and dashboards without necessary prior coding knowledge. The improved platform also comes pre-integrated with Google Calendar so users can add activities from their established CRM solutions into the Google calendar.

The company also noted that a unified search box located at the top of every page allows for searches across one or more tables. Users can search globally across all the tables or do a quick search on a specific table.

Juliana Kenny graduated from the University of Connecticut with a double degree in English and French. After managing a small company for two years, she joined TMC (News - Alert) as a Web Editor for TMCnet. Juliana currently focuses on the call center and CRM industries, but she also writes about cloud telephony and network gear including softswitches.

Edited by Jamie Epstein