freecreditscore.com from ConsumerInfo.com, a provider of online consumer credit reports, credit scores, credit monitoring and other credit-related information, was awarded Gold Stevie Award in the Customer Service & Call Center category at the annual Stevie Awards for Sales & Customer Service. The award was selected from more than 1,100 entries from organizations of all sizes in different industries.
The award recognizes freecreditscore.com Southwind Call Center for providing the best service to clients. It is the company’s commitment to customer service that helped the call center stand out among competitors.
"We would like to thank the Stevie Awards for this honor and are pleased that our commitment to customer service was recognized," said Doug Sash, senior vice president of customer care at Experian Consumer Services, in a statement.
The freecreditscore.com Southwind Call Center in Van Buren, Ark., provides excellence in customer service and customer retention and in managing business lines and partners for freecreditscore.com.
"The freecreditscore.com Southwind Call Center prides itself on providing the best service to our clients, and we would like to congratulate all involved on a job well done," Sash added.
Today, the Stevie Awards for Sales & Customer Service is regarded as the world's top sales awards, call center awards and customer service awards.
"From our perspective, this was the most successful Stevie Awards for Sales & Customer Service yet," said Michael Gallagher, president and founder of the Stevie Awards. "Not just because of the increase in the number and variety of entries, but in the extraordinary quality of the entries.”
Edited by Amanda Ciccatelli