In a still relatively shaky economy, Sykes (News - Alert) Enterprises has dealt another blow to the unemployed individuals in this country and specifically Arizona, as it revealed plans to close its call center operations in Nogales, which will expand the unemployed residents in that area by 100.

Last week as Robert Castelan, employment service manager for the local Department of Economic Security office, spoke about the closing of the call center, he sighed and then buried his head in his hands, according to a recent report.“Oh, God. Don’t tell me this. That’s not good news,” Castelan said when thinking about the potential impact that the removal one of the country’s biggest employers from the town would have.

The Sykes call center outsourcing company provides technical support and customer service for Fortune 1000 companies and was run by ICT Group Inc. until 2002.

“There’s nothing of this magnitude I can recall,” Castelan said in a statement. “There have been layoffs here and there. The JC Penney downtown or Anna’s Linens. Small business. But nothing as big as this.”

As call center outsourcing companies located on U.S. soil may be dwindling, the Philippines is doing the exact opposite, as just today, TMCnet revealed that the country is seeing such a strong demand for call center outsourcing services that it is continuously  building new facilities to run these robust call center operations.

Jones Lang LaSalle Leechiu (JLLL), an international property services company, commented that this strong and overwhelming demand is causing developers to build additional office buildings to accommodate the BPO industry. JLLL stated in the piece that “from two dominant business districts at the end of the 20th century, there are now at least 10 in Metro Manila and 10 more emerging in key Philippine cities, majority fuelled by the outsourcing and call center industry which was valued as a $9 billion industry in 2010.”