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One of the greatest challenges in designing call center spaces is figuring out the best way to supply electric power while at the same time keeping all electric wires and other cabling discretely hidden away where people can’t see it -- let alone trip on it.

Some companies that have furnished their call centers “on the cheap” have discovered after the fact that the furniture supplier doesn’t offer an adequate solution to this common problem. As a result, some of them ended up just dealing with a tangled mass of wires, cables and extension cords running along the floor under each row of workstations, collecting dust and dirt and sometimes getting wrapped around agents’ feet.

Or they ended up enclosing the wiring and cabling in special housings or conduits that make it difficult for service technicians to access it – or that make it difficult to rearrange the call center furniture later on.

Interior Concepts, a leading provider of call center furniture, offers the Chase Wire Management system for its modular furniture. The Chase system conceals wires and cables while keeping them easily accessible.

In addition the company has introduced Connect2 -- a neat, economical and practical power solution for its table line that is easy to install and reconfigure. This UL-listed, under-work-surface, lay-in cable trough discreetly channels cords and cables from table to table. Available for tables measuring from 24 inches to 96 inches wide, in 6-inch increments, the system does not require hardwiring -- however a UL Listed hardwire option is available. A maximum of six tables can be connected per power feed – and power outlets can be located at the top/center of each table or workstation for convenient access.

Interior Concepts Connect2 system can grow and adapt as call center needs change. The beauty of this system is that it allows a company to rearrange its training or work rooms -- without having to call an electrician -- and yet still have power conveniently available. Each table  can be connected to the next using this simple “plug-in” power system. In addition, companies have the ability to easily add more Connect2 power kits down the road.