In the wide-open technology landscape, VoIP has become quite a household name. It’s hard not to search the Internet without coming up with a list of reasons to switch to VoIP; with its many benefits, it’s an attractive option that many businesses have yet to switch over to.
The most important benefit of VoIP technology is its cost efficiency, which in turn adds to the savings of consumers and companies using it. Generally, it can save almost half of the traditional phone bills, and sometimes more. For large organizations, the savings can translate to a lot.
VoIP technology treats services on the phone like any other kind of data, enabling the users to attach documents to voice messages, or participate in virtual meetings with the help of shared data and video conferencing. Sound clarity is better than it has ever been, and rarely the calls get dropped.
With VoIP, new applications are being developed all the time. Web-enabled call centers, remote telecommuting, collaborative white boarding and even applications for personal productivity such as the unified messaging and “follow me” services make VoIP a multifaceted solution.
But what does all of this mean for businesses? It means a lot to businesses with names and brands that are recognized globally. For example, Burger King switched over to VoIP early on in 2004, a switch which resulted in a 35-percent decrease in merchant service fees, as well as overall productivity for its workforce, which uses services like video conferencing and unified messaging.
Even the White House is benefitting from VoIP’s features, and while not all of the information on it is privy to public knowledge, the move to an IP-based system provided for the government a seamless communication tool using all of the bells and whistles like voice, video, data and mobile.
There is no doubt that the way in which VoIP services are delivered is changing how businesses communicate. With its low costs, the convenience and portability and advanced communication features, VoIP benefits everyone from individuals to small offices and large enterprises.
Edited by Rachel Ramsey