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CrowdComputing Systems (CCS), a specialist in cloud workforce management platform, signed an agreement with Twilio (News - Alert), a cloud communications company based in San Francisco, California to integrate Twilio's cloud telephony API.

The two companies will pair their technologies to improve the process of data collection for small business directories. 

"The functionality provided by CCS combined with Twilio's technology offers information vendors a scalable process to build and update records on millions of small businesses, and enables SMBs to be more searchable and findable to prospective consumers," Max Yankelevich, co-founder and chief executive officer at CCS said in a statement.

WorkFusion is a SaaS (News - Alert) platform from CCS which converts processes into cloud-based workflows and manages automation, crowdsourced workers and users' employee experts to complete them.

Twilio's platform enables phone calls and SMS texts to be made by computers.

The CCS-Twilio end-to-end solution will now help in calling a small business after hours and record its voicemail greeting. It transcribes the business name and other information from the greeting to compare with data on record. After validating and updating, WorkFusion’s platform uses workers drawn from open talent exchanges to handle steps that cannot be automated.

By combining automation, machine learning and crowdsourced workers, the combined technologies from both the companies will help in maintaining and building data records, which is a very time intensive and costly process for businesses.

"The CCS WorkFusion platform combined with Twilio's reliable, scalable, and low-cost communications platform in the cloud provides customers an enterprise-class solution that can be quickly and easily leveraged by businesses of any size," said Bobby Napiltonia, Chief Revenue Officer, Twilio.

Recently, CrowdComputing Systems rolled out SaaS workforce solution for financial services.