MegaPath announced its business communications services officially passed its annual HIPAA audit. This achievement demonstrates MegaPath’s (News - Alert) dedication in delivering communications solutions to healthcare corporations while protecting patient’s sensitive health information and complying with industry regulations.
“It’s essential for healthcare organizations to focus on providing the highest quality of medical care for their patients, while also ensuring that their personal health information is protected against unauthorized access. Completing the annual HIPAA audit is just one example of MegaPath’s continued commitment to delivering communications services that address our healthcare customers’ technology and security challenges,” said Arnaud Gautier (News - Alert), Chief Marketing Officer, MegaPath.
HIPPA (The Health Insurance Portability and Accountability Act of 1996) protects data and offers security regarding medical information. It directly affects saving, accessing, and sharing of medical and personal health information, and standards for protecting electronic protected health information (PHI). MegaPath offers an Attestation of Compliance (AOC) and, upon request, a Business Associate Agreement (BAA).
Included in MegaPath’s healthcare industry solutions are Medical office phone systems featuring a virtual receptionist, flexible call routing options and on-demand call recording. Connectivity is offered to doctors and staff via cloud phone service so calls can be handled professionally, regardless of location. Unified communications makes telemedicine possible so doctors and staff can access to remote consultations, document sharing, and instant collaboration.
MegaPath’s healthcare contact center assists with heavy call volumes and Hosted Voice service merges over 25 customer relationship management (CRM) and help desk apps, managing everyday tasks. Chat, text, screen sharing, and audio and video conferencing is also offered across all devices. Additionally, MegaPath offers nationwide Internet Access, including MegaPath Fiber Ethernet with speeds up to 10 Gbps, SD-WAN (software-defined wide area networks) and Managed Wi-Fi.
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