Cloud-based business VoIP provider, Nextiva, now offers and supports the next generation communications platform, NextOS, to the small and midsize business market, including its current customer base of 60,000 companies. The new VoIP platform includes enhanced calling features such as the Auto Attendant, as well as hosted call center services, which will make customers more productive and profitable.
The NextOS technology platform is a telecommunications infrastructure that allows a company’s employees to conduct its business from anywhere. Nextiva will offer VoIP systems for various business requirements including front office, hosted PBX (News - Alert), SIP trunking, mobile business and call centers.
NextOS delivers a range of more than 25 easy-to-use features and tools designed to make controlling incoming and outgoing business calls easier. The Auto Attendant acts as a professionally automated receptionist and offers flexible greeting and routing options. Nextiva Anywhere enables customers to dial one number and reach the employee at whichever phone line they choose such as desk, home or mobile, and allows for seamless transitions between lines while phones are in use.
Moreover, the Call Me Now feature creates a hyperlink that is sent to a prospect or customer requesting them to enter their phone number and initiates a call from you to their line. These elements are all controlled by the Nextiva Assistant Enterprise, acting as a management toolbar across Microsoft (News - Alert) Outlook, Internet Explorer and Mozilla Firefox.
“One of the benefits of choosing Nextiva is knowing that you will always be offered the latest VoIP technology,” said Nextiva chief information officer, Joshua Lesavoy, in a statement. “NextOS is a revolutionary platform that supports the expanding needs of our customers, as well as many prospects that are waiting for this Fortune 500-level service at prices they can afford. We are driven by the goal of continually supporting our customers’ growth and success.”
Nextiva has won more than 30 Independent Technology & Telephony Awards, including numerous "Product of the Year Awards" by TMC’s Internet Telephony (News - Alert) magazine. The company delivers “Fortune 500” phone service at start-up prices and serves thousands of small-to-midsize companies across the United States.
Edited by Brooke Neuman