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Answering Service Helps Management Handle Business Anytime, Anywhere

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TMCnews Featured Article


January 05, 2010

Answering Service Helps Management Handle Business Anytime, Anywhere

By Kelly McGuire, TMCnet Editor


While you have heard about what a virtual office – and all of its perks – can do for your business, it’s also essential to think about what a telephone answering service, like the one offered by ReceptionHQ, an answering services provider, can do for you and you alone.


Let’s think for a moment about the mindset of a corporate boss. Always on the go, always needing to be “in the know,” and constantly busier than the time he or she has. 

The last thing a boss needs is to be waiting for a phone call to come in.

“With Reception HQ you will always have someone take your place,” company officials said. “You will never miss a call again with the telephone answering service. You can have your messages emailed, faxed, or forwarded to your office or cell phone.”

And, for a boss needing to jump that plane to its next meeting, having a receptionist that answers and directs calls to the appropriate technological vehicle – whether by land or air – is beneficial to the future of a company’s productivity, as well as the reliability of a senior employee.

For those who come down with an illness or personal reason that requires them to take a day off from work, with the ReceptionHQ answering service, there will always be someone there to cover if someone is out of work, for whatever reason. 

“Anytime your phone does not get answered it is a potential customer that may never call back,” ReceptionHQ officials said, adding that for any business, specifically SMBs, this fact could cause disastrous effects on a company’s productivity.  

“Also, most small businesses want to keep their number of employees down to cut back on business expenses,” company officials said. “By outsourcing your reception needs to Reception HQ you can focus on running your business, instead of training employees.”

Answering calls 24 hours a day, seven days a week, ReceptionHQ’s answering service takes care of a company’s calls at any time, to create a sense of all around togetherness, whether you’re on the way to a meeting, or on a flight to Aruba.

Kelly McGuire is a TMCnet Web editor, covering CRM and workforce technologies, and anchor of its daily TMC Newsroom video broadcast. Kelly also writes about eco-friendly "green" technologies and smart grids, compiling TMCnet's weekly e-Newsletters on those topics, as well as the cable industry. To read more of Kelly's articles, please visit her columnist page.

Edited by Kelly McGuire







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