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September 28, 2011

911 Enable's ERS Interoperable with Acme Packet SBCs

By Tammy Wolf, TMCnet Web Editor

With organizations increasingly focused on liability concerns and E911 regulations coming to the forefront, two industry leaders have teamed up to ensure seamless E911 support for IP telephony deployments.

According to an announcement from 911 Enable (News - Alert), a leading provider of E911 solutions for IP telephony, its Emergency Routing Service (ERS) has achieved interoperability with Acme Packet Net-Net session border controllers (SBCs). This testing ensures that an organization’s vital 911 data will extend to the ERS without jeopardizing network safety and integrity.

“Completing interoperability testing with Acme Packet (News - Alert) ensures that organizations using Net-Net SBCs have access to the full range of ERS E911 call routing capabilities,” said Lev Deich, director of 911 Enable, in a press release. “It helps keep users safe, and provides the advanced E911 features that today’s communications networks require.”

A monthly subscription service that distributes 911 calls and location data to Public Safety Answering Points (PSAPs) across the U.S. and Canada, 911 Enable’s ERS easily and cost-effectively enables organizations to adhere to local and state E911 laws, particularly with its ability to accurately deliver an organization’s locations down to the building, floor and room levels.

In addition, the ERS boasts the largest E911 coverage area in the 911 services industry, guaranteeing unfaltering E911 support for the entire workforce, including remote workers and locations.

Meanwhile, by prioritizing SIP-originated 911 calls above any other SIP sessions, Acme Packet’s SBCs will securely route accurate caller location data to the ERS for hand-off to the PSAP, thus providing organizations with the E911 support they require. In addition to providing failover and redundancy capabilities, the Net-Net SBCs also guarantee the availability and performance of enterprise IP communications infrastructure, including IP PBXs and unified communications servers, and put a stop to denial of service attacks that could negatively affect an organization’s capacity to communicate with first responders and other agencies.

“Secure prioritized access to emergency services is a critical requirement for all types of organizations,” said Mark Vella, Acme Packet’s vice president of business development. “The combined functionality of our SBCs and 911 Enable’s ERS helps organizations meet regulatory requirements as well as the security, interoperability and reliability needed for all modes of interactive IP communications.”

For more information about 911 Enable’s ERS, visit www.911enable.com/ers, or bookmark 911 Enable’s 911 Services channel, exclusively on TMCnet.

Tammy Wolf is a TMCnet web editor. She covers a wide range of topics, including IP communications and information technology. To read more of her articles, please visit her columnist page.

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