Aculab (News - Alert), a provider of enabling technology for the communications market, has announced that it has realized great success with the market adoption of its award winning Prosody X media processing platform. The company has delivered products to 114 customers worldwide, with a significant total media processing capacity suitable to service more than 300,000 voice ports.
Positioned as a genuine breakthrough, the Prosody X media processing portfolio acknowledges the reality of IP in today’s telco network infrastructures. This product represents the full convergence of IP and traditional TDM
voice communications, facilitating the seamless integration of telephony and networking.
In addition, the Prosody X is designed to support a distinct trend toward the replacement of first generation VoIP
solutions with next generation, highly-integrated systems that unlock the doors to many new applications, including mobile and wireless VoIP, enhanced media processing, unified messaging and IMS
.
Aculab positions its Prosody X as being unrivalled in the market place and offering an unprecedented feature set and price performance. This technology has been widely adopted by companies representing 31 countries around the world and targeting vertical markets ranging from contact center and outbound dialing applications to mobile messaging solutions.
Some of the largest and most respected companies in the communications industry have integrated Prosody X into their solutions and are now seeing a return on their investment. On company in particular, Interactive Intelligence (News - Alert), has reported that it is very pleased with the features and benefits offered by Prosody X.
“Interactive Intelligence was built by taking the next step each time an opportunity has called for innovation. Aculab understands our focus and listens carefully to our requirements. With Prosody X, Aculab has delivered innovation and value. Prosody X capabilities will help ensure that we continue to meet the needs of our worldwide customers both today and into the future,” said Don Brown, President and CEO of Interactive Intelligence, in a statement.
Brown continued: “The IP-centric architecture together with proven global TDM signaling options makes Prosody X very well suited for a range of valuable communications applications. We intend to leverage Prosody X in both the Interaction Gateway (News - Alert) and Customer Interaction Center (CIC) solutions.”
Alan Pound, Managing Director and Founder at Aculab commented in the statement, “I am elated with the huge adoption of Prosody X technology. It has far exceeded our expectations and the trend is set to continue. Further developments and enhancements are in the pipeline and this will continue to place Aculab as the market leader in providing high quality, well engineered technology for the communications market.”
When a company realizes more success from a product than anticipated, this is an obvious sign that they are doing something right. The real test, however, will be in how long this success lasts. Aculab must continue with innovative enhancements to ensure that its product is not replaced by the ‘next big thing’.
Aculab is definitely a respected name in the industry, but with the competitive landscape as volatile as it is, the name is no longer enough to secure market dominance. The company has taken advantage of the opportunities in converged solutions and continuing on this path with new advancements that are first-to-market should help to secure its market positioning.
Want to learn more about convergence? Then be sure to check out TMCnet’s White Paper Library, which provides a selection of in-depth information on relevant topics affecting the IP Communications industry. The library offers white papers, case studies and other documents which are free to registered users.
Susan J. Campbell is a contributing editor for TMC (News - Alert) and has also written for eastbiz.com. To see more of her articles, please visit Susan J. Campbell’s columnist page.
Voice over IP (VoIP) | X |
A real-time communications system that converts voice into digital packets containing media and signaling data that travel over networks using Internet Protocol....more |
Time Division Multiplexing (TDM) | X |
TDM divides transmission channels into time-separated channels. TDM was designed to provide each channel with a fixed amount of bandwidth. The tutorial explains more....more |
Internet Protocol (IP) | X |
IP stands for Internet Protocol, a data-networking protocol developed throughout the 1980s. It is the established standard protocol for transmitting and receiving data
in packets over the Internet. I...more |
IP Multimedia Subsystem (IMS) | X |
This shows the structure of the IMS architecture where potential Applications Servers optimize content as well bandwidth. In Scenario Y, companies may provide Feature Servers Content Manager or Multi...more |