Cloud X.0: The True Xperience

Thursday, March 16, 2017
2:00pm EST/ 1:00pm CST/ 11:00am PST

As the workforce and consumers evolve, the cloud experience that had been promised continues to fall short of our expectations. Poor call quality mixed with a plethora of disjointed applications bolted to rooted-in-the-office systems have never delivered what cloud telephony was supposed to represent.

Until now.

The Cloud X.0 Experience is a transition from amateur hacks that were built in basements to a standardized tried-and-true commercial solution.

Topics to be covered in this event:

  • Why today's technology fails to deliver the experience you want
  • What you should expect and receive from your cloud communication provider now and in the future
  • How consumer expectations have changed the workforce.

Sponsored by:


 
 

Presenters:

Saad Abughazaleh,
Director of Marketing, Cloud Solutions Mitel

With over a decade of experience in the world of business communications, Saad Abughazaleh has been working with industry leaders on cloud telephony since the beginning. From product development to market analysis, Saad has worked at the helm of cutting-edge communication technology by translating the needs of the businesses of today into the products of tomorrow. At Mitel, he is responsible for leading Mitel's Cloud Marketing team in bringing together the product strategy with the positioning and message that resonates with executives and IT professionals alike.

Ryan Smith,
Director, Cloud Marketing Mitel

Award-winning speaker and Podcast host, Ryan Smith, is a seasoned marketing professional with over 15 years' experience in high-tech enterprise marketing and product management, Smith is currently responsible for leading Mitel's Cloud product marketing team and representing Mitel as a Cloud Advocate.

Moderator:

Paula Bernier, Executive Editor, CUSTOMER Magazine


Paula Bernier is Executive Editor at TMC where she writes, edits and manages editorial content for INTERNET TELEPHONY, CUSTOMER and M2M Evolution magazine. Bernier was formerly editor in chief of xchange magazine, where she worked for more than 11 years. She's also acted as a senior writer for Inter@ctive Week. Bernier got her start in telecom at Telephony magazine, where she spent nearly five years, leaving as the news director. Bernier also has been on the reporting staffs of various mainstream daily and weekly newspapers in Iowa, Minnesota and South Carolina.