Latest News

Putting Connected Technology on Trial
Connected technology can help courts, jails, police, and prisons comply with laws, lower risks, and save money. But there are some potential downsides…

By: Paula Bernier | 12/13/2018

Videoconferencing Enables Northern Exposure 2.0
Some remote areas are bringing in doctors through the magic of videoconferencing.

By: Paula Bernier | 12/13/2018

ASU Recognizes Gorney, Nextiva
Arizona State University's W.P Carey School of Business has presented Tomas Gorney of Nextiva the 2018 Spirit of Enterprise Award.

By: Paula Bernier | 12/13/2018

Software Licensing Efforts Should Begin With Identifying Value Goals
Businesses should clearly define the primary value of their software licensing efforts and every step they need to take to execute on those strategies…

By: Paula Bernier | 12/10/2018

TCG Names net2phone VoIP Supplier of the Year
Master agent Telecom Consulting Group has named net2phone VoIP Supplier of the Year.

By: Paula Bernier | 12/10/2018

Forrester: CX Improvement Flat, Pragmatism in 2019
Customer experience has become a popular term. With all the talk about it, you'd think companies would have made some real headway on CX improvement. …

By: Paula Bernier | 12/10/2018

Momentum Closes CloudNet Group Acquisition
Momentum Telecom recently announced it now owns CloudNet Group.

By: Paula Bernier | 12/10/2018

Audio Conferencing Week in Review: Yealink, Yamaha, Qumu & More
Audio conferencing is a necessary component of today's working world. With workforces sprawling the globe from New York to Hong Kong, audio conferenci…

By: Maurice Nagle | 12/9/2018

UC Network Management Week in Review: Ribbon, Vindaloo VoIP, LogicMonitor & More
Communications is a vital component to businesses of all shapes and sizes. So, while your company chooses to deploy a future-forward, feature-rich uni…

By: Maurice Nagle | 12/8/2018

Cloud Communications Week in Review: Agora.io, Fusion, RingCentral & More
The cloud era is upon us, and the dawn of a new day has arrived. Technology is in the midst of a major transformation as a result of cloud computing, …

By: Maurice Nagle | 12/8/2018

Unified Communications Week in Review: Agora.io, Fusion, RingCentral & More
The cloud era is upon us, and the dawn of a new day has arrived. Technology is in the midst of a major transformation as a result of cloud computing, …

By: Maurice Nagle | 12/8/2018

Robots Rejuvenate Communications Systems
As we say goodbye to the analog world, we say goodbye to so many manual processes. The digital age is introducing automation in a big way. From the da…

By: Maurice Nagle | 12/7/2018

LogicMonitor Leader Talks AIOps
Here's a sample of the kind of speakers and topics we'll have on tap for AIOps Expo, which is Jan. 30 through Feb. 1 in Fort Lauderdale, Fla. Today we…

By: Paula Bernier | 12/7/2018

RingCentral Reveals New VP APAC Regional Sales
RingCentral announced the appointment of Peter Hughes to the role of Regional Sales Vice President for the Asia Pacific (APAC) region. Based out of Sy…

By: Maurice Nagle | 12/6/2018

Soluno Partners with HFO Telecom for German Presence
SolunoBC announced an agreement with HFO Telecom allowing the German service provider to offer resellers and partners the Soluno platform and wholesal…

By: Maurice Nagle | 12/6/2018

Whatever Happened to Cloud First?
The federal government still has the cloud in its sights. There has been forward movement. And many understand the cloud value proposition. But federa…

By: Paula Bernier | 12/6/2018

8x8 Earns Frost & Sullivan Focus
Frost & Sullivan honored 8x8 with its 2018 North American Integrated CCaS and UcaaS Competitive Strategy and Leadership Award. 8x8 exemplified the inn…

By: Maurice Nagle | 12/6/2018

Why Communications and Collaboration is Important to Business Transformation
Cloud-based solutions provide mid-size enterprises with integrated suites of business communications and collaboration functionality. That's especiall…

By: Paula Bernier | 12/6/2018

WE Marks Cloud Communications Milestone
This week, Windstream Enterprise (WE), announced its cloud-based unified communications solutions supports more than 500,000 seats. The milestone repr…

By: Maurice Nagle | 12/6/2018

How to Get a Triple-A Rating on Customer Service, Business Communications
AI, analytics, and automation can help businesses collect, aggregate, analyze, and act on customer data more quickly and efficiently. That can allow f…

By: Paula Bernier | 12/6/2018