Latest News

Kika Addressing Digital Linguistic Divide with AI
Kika Tech announced the application of AI technology to deliver Android users the ability to use their native language. As mobile adoption continues t…

By: Maurice Nagle | 11/13/2018

Avaya Announces UCaaS Desktop Experience Enhancements
Avaya announced an enhanced Avaya Desktop Experience open SIP solutions to support an improved UCaaS user experience. The user experience is evolving,…

By: Maurice Nagle | 11/13/2018

Take AIM with Voice
Cytracom's Active Intelligence Monitoring helps MSPs quickly detect and fix issues with their business customers' voice services.

By: Paula Bernier | 11/13/2018

Cisco Bundles PBX & Webex Teams, Targets Huddle Rooms
Cisco today unveiled an expanded business communications and collaboration bundle that service providers can offer mid-market and large enterprises. T…

By: Paula Bernier | 11/13/2018

SD-WAN and Real Time Communications: Voice of Reason?
There is no question the SD-WAN market is red hot, and earlier this month, Dell'Oro Group reaffirmed this with its new forecasts showing sales of this…

By: Shrey Fadia | 11/12/2018

Avaya Makes the A.I.Connect-ion
The Future of Work Expo speaker Jon Alperin of explains how A.I.Connect, Avaya are helping businesses move forward with artificial intelligence-based …

By: Paula Bernier | 11/12/2018

October Was a Record Robocall Month
If you thought Halloween was scary last month, listen to this. In October, people in the U.S. got a record 5.1 billion robocalls.

By: Paula Bernier | 11/9/2018

BNS Distributes JPL Headsets in UK
BNS Distribution is now offering JPL Telecom headsets to its partners in the U.K. That may come as good news to Grandstream IP phone users, as JPL Tel…

By: Paula Bernier | 11/9/2018

Cloud Provider Makes Master Agent Agreement
Cloud communications have charged onto the enterprise communications scene. With the popularity of these solutions, master agents are compiling compre…

By: Maurice Nagle | 11/9/2018

Telarus Sharpen-s Cloud Arsenal
Sharpen Technologies announced an agreement with Master Agent Telarus, which provides Telarus' deep sales pipeline access to Sharpen's unified communi…

By: Maurice Nagle | 11/9/2018

Separate Incidents Spark Rush Hour Power Outages in Ohio Counties
A normal Friday morning quickly turned chaotic for residents in Clark and Montgomery Counties in Ohio, when separate incidents left more than 12,000 c…

By: Erik Linask | 11/9/2018

Partner Programs Expand UCaaS Presence
CallTower announced an enhanced White label program, providing partners a white label exclusive website as well as a new control panel. The UCaaS prov…

By: Maurice Nagle | 11/9/2018

White Label Program Provides Opportunity
Not all partner programs are created equally, as an exceptional white label partner can put a service provider in a position to succeed. It's importan…

By: Maurice Nagle | 11/9/2018

Alperin Details Avaya's AI Strategy
Avaya's Jon Alperin is our latest Q&A subject for The Future of Work Expo, which will run Jan. 30 through Feb. 1 in Fort Lauderdale, Fla.

By: Paula Bernier | 11/9/2018

Bloom to Explain Differences in Pricing and Licensing at LicensingLive! 2018
Joshua Bloom of Simon-Kucher & Partners will be at Gemalto's LicensingLive! 2018 next week discussing how businesses can gain competitive advantage by…

By: Paula Bernier | 11/9/2018

128 Technology Signs on as a Platinum Sponsor of MSP Expo & a Gold Sponsor of SD-WAN Expo
TMC today announced 128 Technology signed on as a platinum sponsor for MSP Expo and gold sponsor of SD-WAN Expo.

By: TMC | 11/8/2018

Optimizing Multicloud Through Virtualization
In many ways, the mass migration of enterprises towards cloud and multicloud architectures represents the next wave in the industrialization of IT. Th…

By: Special Guest | 11/8/2018

The State of Business Communications, UC & VoIP
Today, VoIP is widely accepted as a useful business tool. But it's just one part of the business communications toolbox.

By: Paula Bernier | 11/7/2018

Digerati Declares UCaaS Success
Digerati Technologies announced a boost in UCaaS adoption, with T3 Communications, Inc. and Synergy Telecom unveiling new customer deployment plans. T…

By: Maurice Nagle | 11/7/2018

RingCentral, Opus 2 Partner on Conferencing Solution
RingCentral announced Opus 2 selected the cloud communication provider's video conferencing solution to support its efforts in crafting a virtual cour…

By: Maurice Nagle | 11/7/2018