Latest News

Equipment Malfunction Cuts Power to Thousands in San Diego County
Businesses rely on electricity, and while power outages create temporary interruptions, damaged equipment can be costly and time-consuming to replace.

By: Erik Linask | 3/22/2019

Martello Leveraging SD-WAN Momentum to Build Complete IT Monitoring Business
As businesses move increasingly into more services, their ability to leverage these services not only defines their success, but also helps create com…

By: Erik Linask | 3/22/2019

Windstream Enterprise Resale Reveals OfficeSuite UC White Label Enhancements
Windstream Enterprise Resale announced the arrival of enhancements to its OfficeSuite UC White Label solution with the addition of Contact Center Serv…

By: Maurice Nagle | 3/22/2019

The Secret to Success for Human-Machine Solutions Lies in Human-Machine Planning
The future of Intelligent Virtual Assistants (IVAs) is unfolding and holds tremendous promise. But, the path to progress has not been without pitfalls…

By: Special Guest | 3/21/2019

Mitel Updates Performance Analytics Solution for UC
UC solutions provider Mitel is stepping up its efforts on this front and has introduced a new version of its Mitel Performance Analytics solution. New…

By: Stefania Viscusi | 3/21/2019

Voxbone Reveals Enterprise-Grade Communications Platform
CaaS (Communications-as-a-Service) provider Voxbone announced the launch of its enterprise-grade communications platform, a solution crafted specifica…

By: Maurice Nagle | 3/20/2019

HP Picks Zoom for Video Conferencing
Today's modern workplace looks very different from generations past. Gen Z is a workforce that's intimately familiar with navigating technology and ha…

By: Stefania Viscusi | 3/20/2019

VoIP Innovations & Thrio Partner to Drive CX Improvements in the Call Center
VoIP Innovations has announced a new partnership with Thrio, a provider of artificial intelligence-powered solutions for the call center.

By: Stefania Viscusi | 3/20/2019

Taking Teaming up to a New Level: Ribbon and Yealink Make Microsoft Teams Better with Secure SIP Services
Yealink, a global leading provider of unified communication and collaboration solutions, and one of most popular providers of Microsoft Teams technolo…

By: Special Guest | 3/19/2019

Why Critical Infrastructure Real Time Connectivity is Moving to SDN, Controlling the Internet While Connecting Assets on the Power Grid
Less than two years after implementing a secure, real-time, programmable networking platform for the California Independent System Operator (Cal-ISO),…

By: Arti Loftus | 3/19/2019

Welcome Poly: A New Name, New Focus & New Offerings
Today's world is powered by communications. Two leaders in the space, Plantronics and Polycom, announced they would merge in a $2B deal a year ago to …

By: Stefania Viscusi | 3/19/2019

Secure, Complaint Call Recording in a 'Call Cabinet'
Call recording, once the domain of the largest contact centers and perhaps government agencies, is one of those tools that nearly anyone can put in th…

By: Tracey E. Schelmetic | 3/19/2019

Ribbon Chimes in to Support Amazon's New Voice Connector Service
Ribbon Communications announced as part of their presence at Enterprise Connect this week in Orlando, that Amazon is leveraging Ribbon's Session Borde…

By: Special Guest | 3/19/2019

Lifesize Intros New 4K Video Conferencing Systems
To ensure that even SMBs are afforded the benefit of 4K video conferencing, Lifesize, an innovator in the space, has just announced the release of two…

By: Stefania Viscusi | 3/19/2019

TMC Announces 2019 INTERNET TELEPHONY Product of the Year Award Winners
TMC, a global, integrated media company helping clients build communities in print, in person, and online, announced today the winners of the 2019 INT…

By: TMC | 3/19/2019

Samsung and Verizon Bring Office Experience to Galaxy S9 Users
Samsung and Verizon are delivering tight integration between One Talk and Samsung's Galaxy S9 that further deliver on the promise of a completely unte…

By: Erik Linask | 3/18/2019

Nextiva Nets Record-setting Four Stevies
Nextiva announced a record four Stevie Awards edging out nearly 3,000 nominations from across the globe. Nextiva's two Gold Stevies were for the NextO…

By: Maurice Nagle | 3/18/2019

100-Year-Old Water Main Break Results in Flooding and Outages in NE Portland
A century-old water main burst in NE Portland, flooding homes and businesses and causing power to but shut down for most of Saturday.

By: Erik Linask | 3/18/2019

Nectar 10: The Next Generation in UC Network Management
Using the Enterprise Connect stage, Nectar announced the arrival of Nectar 10, a solution aimed at delivering IT a robust set of tools capable of prov…

By: Maurice Nagle | 3/18/2019

Take Control with Virtual Call Flow Builder
Unified Office unveiled an expansion to the Total Connect Now platform at Enterprise Connect. Visual Call Flow Builder is now included in the platform…

By: Maurice Nagle | 3/18/2019