IP PBXs
AltiServ PBX Family
AltiGen Communications
47427 Fremont Blvd.
Fremont, CA 94538
Tel. 510-252-9712
www.altigen.com
AltiGen Communications� AltiServ1 IP and AltiServ2 IP are the newest
additions to the company�s AltiServ PBX family of products. Both are IP
PBX phone systems targeted at single and multi-site businesses with eight
to 600 users. AltiServ1 IP, for eight-50 users, is an IP-equipped phone
system targeted at single site or branch offices that need an easy to
implement, feature-rich business telephone system. AltiServ2 IP PBX is an
IP-PBX phone system with built-in redundancy that supports organizations
of 12 to 200 users per server chassis and up to 2,000 users with multiple
chassis networked together:
The base package includes:
� PBX (IP telephone system);
� 10-slot cabinet (nine available for expansion);
� AltiWare OE system software;
� 12 Voice over IP ports IP extension and IP Trunking Ports;
� 12 port voicemail included;
� 2,000 mailboxes;
� 2,500 hours voicemail storage; and
� 12 ports -- expandable to 216 ports.
Axxess Converged Communications System
Inter-Tel, Inc.
1615 South 52nd St.
Tempe, AZ 85281
Tel. 480-449-8900
www.inter-tel.com
The Axxess Converged Communications System delivers a flexible,
scalable, and feature-rich solution designed to provide businesses with a
migration-friendly platform to deploy IP telephony, TDM, or a combination
of both, according to the requirements of the customer. As a scalable,
flexible solution, Axxess can address the needs of small office
environments, and can be networked with other Axxess platforms to
transparently and seamlessly serve multi-site facilities across a campus
or across the nation. Axxess also enables enterprise to integrate robust
software applications such as customer relationship, presence, and
collaboration, and mobility tools to meet the evolving needs of the
business. In addition, Axxess is engineered to support a wide array of
endpoints, including IP, digital, analog, and SIP phones, as well as
wireless endpoints.
Avaya IP Office
Avaya
211 Mt Airy Rd.
Basking Ridge, NJ 07920
1-866-GO-AVAYA
www.avaya.com
The Avaya IP Office is a high-performance telephony and data server,
designed and built specifically for the small and medium business market.
It supports up to 256 users and features Avaya�s latest advancements in
converged voice and data technology. The Avaya IP Office is an
�all-in-one� voice, data, and applications solution that can be tailored
to meet the specific needs of small to mid-sized firms. It can function as
an IP or circuit-switched PBX and can support integrated contact centers
and a host of other communication applications, such as conferencing.
During a recent test with an independent testing house, Avaya IP Office
scored 100 percent, successfully completing 25,000 VoIP calls in a 12-hour
period. Customers using the Avaya IP Office to improve their business
performance and bottom line include Jenny Craig Weight Loss Centers, the
Boston Celtics basketball team, Rod Stewart, and Tower Travel Management.
NEC NEAX IPS-DM
NEC America, Inc.
6555 N. State Highway 161, Irving, TX 75039-2402
1-800-TEAM-NEC
www.cng.nec.com
The NEAX IPS-DM is a fully featured IP-based communications system. It
provides pure VoIP peer-to-peer connections across corporate local- and
wide-area networks (LAN/WAN) and also supports time division multiplexing
(TDM). Pure IP switching provides communication between NEC�s IP Dterm
phones and also provides CCIS network connections with up to 255 NEAX 2000
IPS, NEAX IPS-DM, NEAX 2400 IPX, and NEAX IPX-DM systems.
The NEAX IPS-DM supports up to 448 peer-to-peer IP stations and 40
legacy TDM ports in a single two-rack-unit modular chassis. Up to three
chassis can be stacked providing maximum capacity of 120 legacy TDM ports.
The IPS-DM also comes equipped for 19� rack mounting.
The NEAX IPS-DM provides a rich set of both Key and PBX features and is
positioned to provide a comprehensive, cost-effective solution for
small-to-medium sized businesses, hotel properties, or an enterprise
network environment.
Iskratel SI2000
Iskratel Telekomunikacijski sistemi, d.o.o.
Ljubljanska cesta 24a, 4000 Kranj, Slovenia
Tel. +386 4 207 20 00
www.iskratel.com
Iskratel�s SI2000 platform delivers a highly scalable converged
solution to support full redundant configurations from 100-40,000 users.
The IP-enabled platform provides customers with the possibility to build
or upgrade their communications system according to their needs with
special care taken on seamless and gradual migration steps. It can be used
as an IP solution, traditional (ISDN and POTS) telephony solution or
combination of both. Besides standard PBX functionality and protocols, the
SS7 signaling is available -- it is just a question of business decision
to do a step forward. Feature transparency is guaranteed regardless of the
entry point to the system: ISDN phone, IP phone, or remote user connected
via xDSL line. At the user level, the system is supported with IP phones
and terminal adapters (two/four/32+ ports). A powerful suite of
applications (voice mail, central directory support, call center�) rounds
up the system features.
OmniPCX Enterprise
Alcatel Internetworking, Inc.
26801 West Agoura Rd.
Calabasas, CA 91301
Tel. 818-880-3500
www.alcatel.com/enterprise
The Alcatel OmniPCX Enterprise is an IP communications solution
targeted at medium to large enterprises, consisting of a single software
base and a range of hardware options that allow it to be deployed across
the enterprise from the smallest branch to the largest campus, with
consistent features and applications and a single system management tool.
The OmniPCX Enterprise communication server runs on Unix and Linux,
enabling it to be run on Alcatel or industry-standard third-party servers.
It delivers an impressive suite of over 500 embedded features from basic
call handling features to advanced mobility, team-working, and
productivity-enhancing features across a range of digital, IP, and
wireless telephones and soft phones. Additionally, the OmniPCX Enterprise
supports standard SIP and H.323 end-points from third-party vendors. Its
native support for Internet standards like SIP and XML enables customers
to quickly and easily develop and deploy customized applications and Web
services to integrate voice services into the enterprise Web environment.
The OmniPCX Enterprise provides a smooth evolution path for OmniPCX 4400
customers.
3Com SuperStack 3 NBX
3Com Corporation
5500 Great America Pkwy.
Santa Clara, CA 95052-8145
Tel. 408-326-5000
www.3com.com
The award-winning 3Com SuperStack 3 NBX networked telephony solution
delivers a robust call-processing feature set coupled with a suite of
telephony applications. Designed for central or branch offices having from
two to more than 1,000 phones per location, it features fourth-generation
3Com NBX (R4.1) system software that simplifies third-party applications
integration and offers extensive multisite IP connectivity options.
� Supports up to 1,500 devices, including up to 720 central office (CO)
lines.
� Ensures high system availability with the Wind River VxWorks real-time
operating system, so server and PC downtime does not impact telephone
service.
� Includes built-in call-processing features: voice mail, automated
attendant, hunt/call groups, call detail reporting, computer telephony
integration (CTI), PC-based visual voice mail/e-mail clients (IMAP4), and
more.
� Easily integrates a wide range of off-the-shelf applications, including
customer relationship management (CRM), call centers, and speech
recognition.
Media Xchange Manager Version 3.1
VCON, Inc.
10535 Boyer Blvd., Ste. 300
Austin, TX 78758
Tel: 512-583-7700
www.vcon.com
Media Xchange Manager (MXM) is a software-based IP video PBX for
enterprise-wide rich media communications. With the MXM, users gain easier
access to MCU resources and availability, and network administrators have
greater flexibility and more control of their IP video network. Features
include directory gatekeeper interoperability, SIP proxy, bandwidth
management, dedicated ad-hoc conferencing resources, ad-hoc MCU service
permission groups, and FTP support for remote software upgrade. The MXM
moves critical functionality from the endpoints to the network -- making
the endpoints less expensive and more user-friendly. Usage reports for
network planning, tracking and accounting in addition to security and
policy definitions make the MXM an ideal tool for any networked multimedia
solution.
FX II Converged Telephony Platform
Comdial Corporation
106 Cattlemen Rd.
Sarasota, FL 34232
Tel. 800-COMDIAL
www.comdial.com
Comdial�s FX II Converged Telephony Platform offers a more practical
and cost-effective alternative to pure-IP PBXs. Because it simultaneously
supports IP and traditional voice technology, the FX II Converged
Telephony Platform provides enterprises with the benefit of deploying VoIP
at a pace consistent with business operation and budget requirements. For
example, with the FX II, enterprises can implement Internet telephony
using less expensive digital telephones instead of higher cost IP phones.
In addition, Comdial�s FX II Platform supports unified voice and e-mail
messaging, auto-attendant voicemail, hot-desking, and call center
applications, providing an all-in-one telecommunications solution.
Siemens IP PBX Family
Siemens Information and Communication Networks, Inc.
1881 Campus Commons Dr., Ste. 500
Reston, VA, 20191
Tel. 800-835-7656
www.siemensenterprise.com
Siemens offers the following IP-PBXs:
HiPath 3000
The HiPath 3000 IP communication server has evolved to the HiPath 3000
Survivable Media Gateway (SMG) providing multiple modes of operation with
investment protection. The HiPath 3000 SMG is an IP gateway that provides
full support for circuit-switched trunks and stations. The HiPath 3000 SMG
provides all CorNet IP features including advanced remote alarm
monitoring, diagnosis, and servicing. The HiPath 3000 SMG product family
is available in multiple modes:
� As a fully survivable network node in a HiPath 5000 enterprise
softswitch.
� As a stand-alone IP communication system for small to medium size
enterprises.
� As a stand-alone interworking gateway.
HiPath 4000
Siemens HiPath 4000 is a real-time IP system for large and very
large enterprises. It offers exceptional scalability, security, and
investment protection. The architecture is a great advantage to any
distributed enterprise, regardless of size or whether the enterprise is
dispersed across a campus, a multi-story building, nationally, or
globally. Siemens offers this HiPath family to large enterprises as a
communications solution that satisfies the technology requirements of
circuit-switched, packet-switched, and mixed environments.
HiPath 5000
The HiPath 5000 real-time IP system is for small to medium
distributed enterprises. It provides enterprise-class features,
applications, and workpoint devices on any networking vendor�s equipment.
The HiPath 5000 real-time IP system delivers practical convergence today
and beyond providing choices, evolution, and value to the world of IP.
Toshiba IP PBX Family
Toshiba America Information Systems, Inc.,
Telecommunication Systems Division
9740 Irvine Blvd., P.O. Box 19724
Irvine, CA 92618-1697
Tel. 800-222-5805
telecom.toshiba.com
Toshiba Strata CS
Toshiba Strata CS, a robust server-based communication system, gives small
to medium-sized enterprises �big company� features, including extensive
call center capabilities, follow-me call routing, call recording, and
conference calls for up to 60 people. Supporting up to 480 analog stations
per server, it is one of the first communication server-based systems to
concurrently support digital, analog, and IP telephones, enabling users to
mix-and-match their telephone handsets. Strata CS also gives users the
ability to integrate all their business communications via voice, voice
mail, or e-mail through a graphical user interface (GUI) client on their
desktop or laptop PC, or via a telephone handset. Its Web client supports
the ability to remotely transfer calls, record greetings, and send and
forward voice mail. Its voice mail boomerang feature allows users to
return calls between listening to messages and then returns them to the
next message in queue, without the need to hang up and redial.
Toshiba Strata CTX
Toshiba�s Strata CTX family of business communication systems
delivers a hybrid communication solution allowing users to integrate IP
telephony where it makes sense, while giving them the reliability of a
traditional digital telephone system. Strata CTX users can mix and match
IP, analog, and digital telephones, or use all IP telephones, allowing
them to customize their use of IP to their own unique needs. This hybrid
communication solution also enables users to set up remote stations using
any type of telephone, including IP handsets, delivering the same
features, capabilities, and voice mail integration to remote users as
those in the main office. Toshiba�s IP telephones are easily used anywhere
there�s Internet access. Designed for small to medium-sized enterprises,
the Strata CTX670 supports up to 672 ports, and the Strata CTX100 supports
up to 112 ports. Toshiba�s highly usable and durably designed IP solution
uses Toshiba IPT1020-SD IP telephones and Strata CTX Release 2.0 software.
TalkSwitch 48-NLS
Centrepoint Technologies, Inc.
1545 Carling Avenue, Ste. 510
Ottawa, Ontario
Canada K1Z 8P9
Tel. 613-725-2980
www.talkswitch.com
The TalkSwitch 48-NLS line is designed with very small businesses in
mind. It�s feature-rich right out of the box, includes voice mail and
auto-attendants, and can be installed in minutes. The TalkSwitch system
can be used as a standalone PBX with non-proprietary analog telephones.
For expansion, customers can connect and configure multiple TalkSwitch
modules over a LAN. If a customer wishes to adopt IP telephony to save on
communications costs, a third-party media gateway can be plugged into the
LAN. The existing analog sets can be used as remote IP extensions to
create a very affordable inter-branch, or inter-office voice-over-packet
network.
The TalkSwitch system starts at four lines and eight extensions and
scales cost-effectively to 16 lines and 32 extensions. Unlike all other
PBXs, the TalkSwitch is designed to be entirely user-configurable and is
flash-upgradeable.
Shoreline4
Shoreline Communications, Inc.
960 Stewart Drive
Sunnyvale, CA 94085
Tel. 800-425-9385
www.goshoreline.com
Shoreline�s pioneering VoIP system is in its fourth major release.
Shoreline4 has a unique distributed architecture that unifies multiple
sites in a single voice system and delivers enterprise-class telephony and
voice services to even the smallest branch offices. The distributed
architecture creates a highly available voice system where each switch is
a peer that can function as a standalone IP PBX when necessary or help
cover for a failed switch elsewhere in the network.
Network managers get a single-system view and can run the entire
multi-site network from anywhere via a highly intuitive, browser-based
management interface. No other voice system packs as many tools and
productivity features into such a cost-effective solution that leverages
existing data and voice infrastructures so thoroughly while being easy to
implement, manage, and use. By bringing the power and flexibility of IP to
voice, Shoreline4 turns business phone systems into powerful platforms
that enable a whole new level of collaboration.
TeleniumIP
Vodavi Communication Systems, Inc.
4717 East Hilton Ave., Ste. 400
Phoenix, AZ 85034
Tel. 888-422-2305
www.vodavi.com
TeleniumIP is a complete IP telephony solution providing total key
system functionality via the IP data network. Designed for the small to
medium-sized business, the TeleniumIP converges voice and data on the same
network. Web-browser administration simplifies programming of the system
making it easy to install and maintain. Flexible distributed architecture
eliminates the need for a central, proprietary chassis and allows MACs
(Moves, Adds, and Changes) for stations to occur without requiring
programming changes or rewiring. End-users will easily transition to the
TeleniumIP with standard phone functions and a sleek, classically styled
keyset that complements the office environment.
Each TeleniumIP phone features 12 fixed buttons and 24 flex buttons to
offer all of the functionality of a traditional keyset. Standard fixed
buttons include transfer, forward, conference, do not disturb, and eight
other standard features. The TeleniumIP system itself supports up to
96-ports in and combination of stations (70 maximum) or CO lines (42
maximum). The Multi-Function Interface Module is the main call-processing
device that features built-in voice mail, auto-attendant, MOH/BGM, and ACD.
A six-port H.323 VoIP gateway is also built-in providing the core of a
robust and cost-effective IP telephony system.
Vedic Technologies� VBX
Vedic Technologies, Inc.
510 Glenwood Ave., Ste. 321
Raleigh, NC 27603
Tel. 919-664-8870 x300
www.vedictechnologies.com
The VBX is a high-quality, full-functional, inexpensive phone system
for the office or home that�s easy to use and install. It converts
personal computers, laptops, or PDAs into a personal PBX (Private Branch
eXchange) system with all the features one would expect in a large
business phone system. The VBX is designed for the small office/home
office (SOHO) phone market with features, functions, and pricing that make
this system a compelling value.
Key features:
� Unlimited number of users with no fee for client software;
� Use analog phones or headsets;
� Use PDAs (with WiFi) as phones;
� Easy installation and maintenance;
� AutoAttendant with AutoAttendant Wizard to create your menus;
� Call hold, call recording, call forwarding and call transferring;
� CallerID (where available);
� Unlimited voicemail (limited only by your hard disk);
� Free calls to any other VBX in the world over the Internet;
� Integrates with existing PBXs to provide virtual tie-lines;
� Unlimited (n-way) call conferencing with SpeakerID and AttendeeID;
� Automatic Call Distribution (ACD);
� Advanced FindMe/FollowMe to any computer or any phone; and
� Sophisticated encryption of voice.
TeleVantage 5.0
Artisoft
5 Cambridge Center
Cambridge, MA 02142
Tel. 800-914-9985
www.artisoft.com
Artisoft�s award-winning TeleVantage software-based phone system
combines rock-solid stability with the most advanced communications
technology available to support the way businesses work, communicate, and
grow. It matches a robust feature set -- including intelligent call
management, advanced IP telephony, powerful call center, comprehensive
messaging, Web browser, and graphical desktop call control -- with an
unmatched ease of use and administration. TeleVantage supports up to 192
trunks and 480 stations per server and is compatible with industry-leading
IP phones. Since TeleVantage is built on open systems architecture and
supported by Intel communications hardware, businesses can embrace new
technologies, evolve the phone system at their own pace, and easily
integrate with other business applications. TeleVantage provides greater
functionality, flexibility and value than proprietary PBXs to enhance
customer service, increase productivity, and improve the bottom line for a
variety of customers, from small offices to large, multi-site enterprise
organizations with sophisticated call centers.
MERA VoIP Key System
MERA Networks, Inc.
15 Werthime Ct., Ste. 306
Richmond Hill, Ontario
L4B3H7, Canada
Tel. 888-238-0057
www.meranetworks.com
The MERA VoIP Key System (MVKS) is an innovative solution for small and
medium businesses, which ensures quick and money saving transition to IP
telephony. MVKS is a softswitch capable of uniting conventional PABXs into
an integrated corporate communication system with a common numbering plan
and enhanced range of functions, and permits unlimited growth of
subscriber population due to use of IP telephones. One of the essential
advantages of MVKS is its interoperability (compatibility) with the
customer�s telecommunication equipment and support of the industry
standard H.323 and SIP protocols.
Key features include:
� Single network structure for data and voice;
� Unlimited build-up capacity for the number of new subscribers and
offices serviced by the system;
� Full range of common PABX services for distant branches (the numbering
plan, inbound call rerouting, third-party call transfer, conference
calls);
� Free telephone communication between company offices and branches;
� Low long-distance and ILD call costs;
� Mobility of the subscribers;
� Ready availability of information about direct operating costs; and
� Rise in performance and quality of service due to the unity of the
message flow medium and Call Center functionality.
InstantOffice
Vertical Networks, Inc.
1148 East Arques Ave.
Sunnyvale, CA 94085
Tel. 408-523-9700
www.vertical.com
The InstantOffice system is a robust, modular Integrated Communications
Platform for enterprise branch offices, stores, and small to medium-sized
businesses with up to 192 employees. Designed for ease of use and remote
manageability, this cost-effective single system offers complete voice,
data networking, and applications solutions to simplify business
communications. The comprehensive InstantOffice system can be tailored to
your exact business needs and budget, to help your business provide
exceptional customer service, increase revenues, and improve operational
efficiencies.
The InstantOffice system offers a full range of corporate-level voice
services. Delivering these services on an integrated voice, data, and
applications platform not only lowers capital expenditures and operating
costs, but also creates new cross-functional synergy.
The InstantOffice system also offers a low-cost, low-risk migration
path from traditional telephony to IP telephony using the integrated VoIP
gateway. Standards-based IP phones let you extend your InstantOffice
system wherever the IP network goes, to reliably support remote
teleworkers. You choose the combination of IP, digital and analog phones
that�s right for your business environment. The integrated VoIP gateway
can also be used to carry voice traffic between offices.
IP E-Class
ESI
3701 East Plano Parkway
Plano, TX 75074-1806
Tel. 972 422-9700
www.esi-estech.com
The IP E-Class includes the IP 200e and IP 40e (handling a maximum of
198 and 70 call-processing ports, respectively). These are advanced IP
network-based business telephone systems combining the best of the
telephony and data worlds. The IP Series combines the rock-solid
performance and the acclaimed telephony features of IVX with the
state-of-the-art delivery of packetized voice to the desktop via the
existing LAN/WAN.
Options such as easy expandability, Esi-Mail unified messaging, Esi-Link
multi-site connectivity, and the Remote IP Feature Phone allow the E-Class
systems to grow with your company and to anticipate your future needs.
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