TMCnet E-News

What's Hot in CRM

Conference Phones: Not Just a Good Idea, But Also a Good Investment
CRM Integrator for SugarCRM, Others Announced from Tealium
Research Finds Successful Recruitment Strategies for Service Desk Positions
Intervoice Voice Portal 5 Released
Vonage Picks Hosted Contact Center Provider Five9 for Marketing Campaigns
SugarCRM Introduces Sugar Data Center Edition for Partners and Enterprises
Intervoice Intros Contact Portal
Call Center Scheduling Prevents Chaos
3rd Party Remote Call Monitoring Helps Promote Positive Change
CRM Provider NetSuite Intros OneWorld Company Edition
European Markets Present Conferencing Services Providers with Mixed Bag of Opportunities and Challenges
Hosted Contact Center Provider Five9 Partners with SNAP Recordings
Interactive Intelligence One of the Best Places to Work in Indiana
Comcast Opens First Arab-Language Contact Center
Convergys Acquires Visage Mobile's Subscriber Management Business
SpeechStorm Now Enables Call Personalization
American of Martinsville Picks Microsoft Dynamics, CRM to Automate Processes
Customers in Romania? Have Them Speak to 'Carmen'
Convergys Adds More Contact Centers in the Philippines
FTC Announces Operation Tele-PHONEY; Earns Support of ATA
CRM Analytics 'Failing to Deliver,' British Study Finds
CRM Vendor Salesforce to Build Singaporean Data Center Q1 2008 Revenues Up 52 Percent
Telecom Workers Make the Grade with eLearning from Watershed Networks
West Buys Genesys Conferencing

You might be interested in this relevant, free White Paper.

Interactive Voice Response consolidation (IVR) strategies featuring the HP OpenCall Media Platform
Consolidating multiple, disparate legacy Interactive Voice Response systems into a unified, standards-based IVR platform offers service providers the dramatically enhanced performance, simplified infrastructure management, and continuing cost savings needed to increase business agility and successfully compete in todays dynamic services marketplace.

You might also be interested in these relevant, free Webinars.

Developing and Deploying Enterprise Unified Communication Products
Using KPIs to Optimize the Network


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