Subject:::Home-Based Agents File Class-Action Suit against AT&T - TMCnet's Agent eNews Internet Telephony's Agent eNewsLetter
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Home-Based Agents File Class-Action Suit against AT&T

July 19, 2011

AT&T (News - Alert) in Northern California is in a bit of trouble with its home-based call center agents.


California employment law attorneys at Blumenthal, Nordrehaug & Bhowmik have been retained to file a class action lawsuit on behalf of the virtual agents against the telecom giant. The home-based agents have alleged that AT&T has violated their rights under the California Labor Code. The class action lawsuit against AT&T for Labor Code violations was filed on March 28, 2011 in the Northern District of California, entitled Perry v. AT&T and Arise, Case No. CV111498JCS (the paperwork can be viewed here.)

According to the complaint, AT&T hired the at-home call center employees to provide billing and technical support for AT&T customers. The employees allege that AT&T devised an illegal scheme of mislabeling these virtual at-home call center employees as “independent contractors” as a way of dodging workers' compensation costs as well as paying state and/or federal taxes, said the release... Read More

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