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vManager 4.2 Now Comes with More Enhancements for Cloud-Based Telecom Expense Management
vCom Solutions has announced a new version of its Telecom Expense Management software, vManager version 4.2. The company offers customers wholesale buying power that helps reduce carrier service charges. Using its cloud-based vManager application, customers get to receive a single bill for all services. This simple and transparent view into all of its telecom services allows customers with businesses to get better business intelligence information that will help drive profitability. Clients also get to receive professional services in each area of the telecom lifecycle from vCom's service team experts in addition to its vManager offering.
vCom Solutions has announced a new version of its Telecom Expense Management software, vManager version 4.2. The company offers customers wholesale buying power that helps reduce carrier service charges. Using its cloud-based vManager application, customers get to receive a single bill for all services. This simple and transparent view into all of its telecom services allows customers with businesses to get better business intelligence information that will help drive profitability. Clients also get to receive professional services in each area of the telecom lifecycle from vCom's service team experts in addition to its vManager offering.
Avotus Improves Enterprise Communication Management
Avotus is improving enterprise communication management with the full commercial launch of its next generation usage management solution, Usage Management 8.3 (UM 8.3).
Avotus is improving enterprise communication management with the full commercial launch of its next generation usage management solution, Usage Management 8.3 (UM 8.3).
PTGi Reports Growth in Revenue in First Quarter
Primus Telecommunications Group, Incorporated (PTGi), a global facilities-based integrated provider of advanced telecommunications products and services, has reported that its net revenue for the first quarter 2012 was $234.7 million, an increase of 8.2 percent from first quarter 2011 net revenue of $217.0 million.
Primus Telecommunications Group, Incorporated (PTGi), a global facilities-based integrated provider of advanced telecommunications products and services, has reported that its net revenue for the first quarter 2012 was $234.7 million, an increase of 8.2 percent from first quarter 2011 net revenue of $217.0 million.
What Your Customers Expect You to Know about Gateway Reporting
With the increased use of gateways using H.323 signaling, CDR (Call Detail Record) from the CUCM (Cisco Unified Communications Manager) may no longer provide the granularity necessary to determine which trunk facility carried a given call. This is severely affecting the ability to monitor traffic, reconcile carrier bills, allocate costs, and establish appropriate tenant billing.
With the increased use of gateways using H.323 signaling, CDR (Call Detail Record) from the CUCM (Cisco Unified Communications Manager) may no longer provide the granularity necessary to determine which trunk facility carried a given call. This is severely affecting the ability to monitor traffic, reconcile carrier bills, allocate costs, and establish appropriate tenant billing.
One Telecom Tool 'They' Don't Want You To Know About
From the consumer to the enterprise, the complexity of phone bills is one of those modern nightmares that touches all who participate in the communications world. However, when we're talking about a large organization required to reconcile carrier bills, the room for error and the labor involved can be staggering.
From the consumer to the enterprise, the complexity of phone bills is one of those modern nightmares that touches all who participate in the communications world. However, when we're talking about a large organization required to reconcile carrier bills, the room for error and the labor involved can be staggering.
ISI Exhibits at CBA's 'Law Practice Management and Technology Expo'
Call accounting providers have to be on the cutting edge of security and compliance standards so that businesses that implement their solutions can maintain the most accurate operations on the legal side of their operation.
Call accounting providers have to be on the cutting edge of security and compliance standards so that businesses that implement their solutions can maintain the most accurate operations on the legal side of their operation.
DMG Consulting Gives High Ranking to VPI Solution
Industry analyst, DMG Consulting has recognized solutions from VPI, the premier global provider of contact center recording, quality management, call automation and workforce optimization (WFO) solutions.
Industry analyst, DMG Consulting has recognized solutions from VPI, the premier global provider of contact center recording, quality management, call automation and workforce optimization (WFO) solutions.
Seasoned Executive Made VP of Call Center Operations
First Associates Loan Servicing, one of the country's fastest growing consumer loan servicers, has appointed Jeanne Ray as vice president of call center operations.
First Associates Loan Servicing, one of the country's fastest growing consumer loan servicers, has appointed Jeanne Ray as vice president of call center operations.
Call Accounting Industry News
New Call Accounting Software Simplifies Navigation
5/25/2012 6:42:20 AM
Research and Markets: Telecommunications in the US - Provides the Latest Retail Data
Research and Markets: Telecommunications in the US - Provides the Latest Retail Data
5/25/2012 5:48:39 AM
ZTE Wins Best Integrated IMS Solution Award
ZTE Wins Best Integrated IMS Solution Award
5/25/2012 5:48:22 AM
Research and Markets: Electronic & Telecommunications Equipment Wholesaling in the UK
Research and Markets: Electronic & Telecommunications Equipment Wholesaling in the UK
5/25/2012 5:44:08 AM
Research and Markets: Mobile Device Management: Key Considerations in Evaluating & Selecting a MDM Solution: Vendor Profile - Wavelink
Research and Markets: Mobile Device Management: Key Considerations in Evaluating & Selecting a MDM Solution: Vendor Profile - Wavelink
5/25/2012 5:44:08 AM
Research and Markets: Mobile Device Management: Key Considerations in Evaluating & Selecting a MDM Solution: Vendor Profile - Absolute Software
Research and Markets: Mobile Device Management: Key Considerations in Evaluating & Selecting a MDM Solution: Vendor Profile - Absolute Software
5/25/2012 5:44:01 AM
Research and Markets: Mobile Device Management: Key Considerations in Evaluating & Selecting a MDM Solution: Vendor Profile - Zenprise
Research and Markets: Mobile Device Management: Key Considerations in Evaluating & Selecting a MDM Solution: Vendor Profile - Zenprise
5/25/2012 5:14:28 AM
Comcast's 'intelligent home' offers high-tech peace of mind
Comcast's 'intelligent home' offers high-tech peace of mind
5/25/2012 5:14:06 AM
Internet phone service bill advances in California Senate
Internet phone service bill advances in California Senate
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The Call Accounting Channel
Look no further for the latest news in the call accounting and telecom expense management industries. Here you will find up-to-date information about managing telecom costs, improving productivity, and increasing revenue with call accounting. As your daily source of news for wireless management, the Call Accounting channel is sponsored by ISI, a provider of call accounting and telecom expense management solutions. The Call Accounting channel is the prime source of ISI news as well as everything the call accounting industry has to offer.
Call Accounting Case Studies
ISI Saves TRC $106,799 On Wireless Expenses
TRC Environmental Corporation, a professional services firm, had 225 wireless phones from a major provider with a total annual cost of $208,637.
TRC Environmental Corporation, a professional services firm, had 225 wireless phones from a major provider with a total annual cost of $208,637.
ISI Uncovers Savings for Grant Thornton
Grant Thornton realized $166,000 of first-year cost savings - a 17% decrease in its local service costs in less than six months.
Grant Thornton realized $166,000 of first-year cost savings - a 17% decrease in its local service costs in less than six months.
EMH Regional Healthcare saved 23%! Here's how...The project yielded over
$58,000 in annual telecom
savings and $700 in credits.
That was a reduction of
23% of EMH's annual
telecom spend.
CDW/Berbee Saves $1.1 Million & Counting CDW/Berbee realized $1.1 million - and counting - in first year telecom cost savings, or
more than 30% of expenses reviewed.
Video Showcase
VIDEO - ISI in the news
Watch Full Interview: As seen on CNBC and FOX Business News
Watch Full Interview: As seen on CNBC and FOX Business News
Call Accounting White Papers
INFORTEL® SELECT
APPLICATION NOTE
Cisco Unified Contact Center Express (UCCX) is Cisco's contact center Designed for midmarket, enterprise branch, or corporate departments requiring a sophisticated customer interaction management solution for up to 400 agents.
Cisco Unified Contact Center Express (UCCX) is Cisco's contact center Designed for midmarket, enterprise branch, or corporate departments requiring a sophisticated customer interaction management solution for up to 400 agents.
The Need for a New Communications Architecture
Many of your customers today are using traditional communications architectures - a wide variety of individual PBX's and key systems connected individually to the PSTN by a combination of T1 and POTS. Avaya Aura is the key enabler to let companies move to the new architecture.
Many of your customers today are using traditional communications architectures - a wide variety of individual PBX's and key systems connected individually to the PSTN by a combination of T1 and POTS. Avaya Aura is the key enabler to let companies move to the new architecture.
