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Call Accounting Software Addresses Employee Productivity Issues at Sunset Cardiology
Advanced Micro Services, which offers office management and productivity enhancement solutions, announced it has helped Sunset Cardiology boost employee productivity and brought expenses under control.
Advanced Micro Services, which offers office management and productivity enhancement solutions, announced it has helped Sunset Cardiology boost employee productivity and brought expenses under control.
Call Accounting Improves Security at Retirement Community
Telemanagement solution provider Metropolis Technologies has been selected by Cypress Glen Retirement Community, a continuing care retirement center, to use ProfitWatch Call Accounting.
Telemanagement solution provider Metropolis Technologies has been selected by Cypress Glen Retirement Community, a continuing care retirement center, to use ProfitWatch Call Accounting.
ISI Issues Version 9.0 of Infortel Select Call Accounting Solution
As companies in the telecom expense management space look forward to what is on the horizon in 2012, they are simultaneously taking a closer look at their own offerings and how to improve them for increased customer satisfaction.
As companies in the telecom expense management space look forward to what is on the horizon in 2012, they are simultaneously taking a closer look at their own offerings and how to improve them for increased customer satisfaction.
Call Accounting for the Mobile Business
Mobile and wireless communications now make up enormous portions of business expenditures with the rapidly growing need to give employees the ability to communicate with each other and customers on-the-go. How to remedy such escalating expenses, you ask? Several ways, although the most logical comes in the form of a wireless expense management solution.
Mobile and wireless communications now make up enormous portions of business expenditures with the rapidly growing need to give employees the ability to communicate with each other and customers on-the-go. How to remedy such escalating expenses, you ask? Several ways, although the most logical comes in the form of a wireless expense management solution.
CallRex Workforce Management Software Introduced by Enghouse Interactive
Enghouse Interactive is the provider of the CallRex suite of IP call recording and contact center optimization solutions. The company recently announced the launch of a new CallRex Workforce Management solution called CallRex Workforce Management software. The new software has been specifically customized to meet the growing demands of both small and medium-sized businesses. CallRex Workforce Management 4.0 is a solution for companies who are looking to migrate from the manual and "old school" methods used to predict and schedule complicated workforces.
Enghouse Interactive is the provider of the CallRex suite of IP call recording and contact center optimization solutions. The company recently announced the launch of a new CallRex Workforce Management solution called CallRex Workforce Management software. The new software has been specifically customized to meet the growing demands of both small and medium-sized businesses. CallRex Workforce Management 4.0 is a solution for companies who are looking to migrate from the manual and "old school" methods used to predict and schedule complicated workforces.
AsiaInfo-Linkage Provides Call Accounting Solution to Nepal Telecom
AsiaInfo-Linkage will provide convergent billing and customer relationship management software to Nepal Doorsanchar Company Limited (Nepal Telecom).
AsiaInfo-Linkage will provide convergent billing and customer relationship management software to Nepal Doorsanchar Company Limited (Nepal Telecom).
Subscribers to Mobile VoIP Expected to Triple to 29 Million Users: Report
As smartphone penetration deepens globally, mobile voice over Internet protocol (VoIP) solutions are becoming increasingly popular - with new findings that reveal mobile VoIP will continue to be on the rise in 2012.
As smartphone penetration deepens globally, mobile voice over Internet protocol (VoIP) solutions are becoming increasingly popular - with new findings that reveal mobile VoIP will continue to be on the rise in 2012.
Call Accounting Year in Review: Looking Back with ISI Telemanagement
As major players in the telecom space are wrapping up their presents, they're also wrapping up their accomplishments from the past year. The Call Accounting and Telecom Expense Management sectors of the market saw significant developments over 2011, not the least of which came from ISI Telemanagement Solutions.
As major players in the telecom space are wrapping up their presents, they're also wrapping up their accomplishments from the past year. The Call Accounting and Telecom Expense Management sectors of the market saw significant developments over 2011, not the least of which came from ISI Telemanagement Solutions.
Call Accounting Industry News
New Call Accounting Software Simplifies Navigation
2/23/2012 7:02:18 AM
NII Holdings Announces Fourth Quarter and Year-end 2011 Results
NII Holdings Announces Fourth Quarter and Year-end 2011 Results
2/23/2012 6:12:04 AM
Samsung Unveils Revamped Galaxy Ace 2 and Galaxy Mini 2
Samsung Unveils Revamped Galaxy Ace 2 and Galaxy Mini 2
2/23/2012 6:12:04 AM
nCircle Partners with Sword & Shield to Secure Small and Mid-Sized Businesses
nCircle Partners with Sword & Shield to Secure Small and Mid-Sized Businesses
2/23/2012 6:06:17 AM
GO takes the lead in mobile internet
GO takes the lead in mobile internet
2/23/2012 6:02:01 AM
Turkmenistan appoints new communications minister
Turkmenistan appoints new communications minister
2/23/2012 6:01:47 AM
Telenor to deliver faster, higher-quality mobile broadband voice and data services to customers worldwide with the help of Alcatel-Lucent
Telenor to deliver faster, higher-quality mobile broadband voice and data services to customers worldwide with the help of Alcatel-Lucent
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The Call Accounting Channel
Look no further for the latest news in the call accounting and telecom expense management industries. Here you will find up-to-date information about managing telecom costs, improving productivity, and increasing revenue with call accounting. As your daily source of news for wireless management, the Call Accounting channel is sponsored by ISI, a provider of call accounting and telecom expense management solutions. The Call Accounting channel is the prime source of ISI news as well as everything the call accounting industry has to offer.
Call Accounting Case Studies
ISI Saves TRC $106,799 On Wireless Expenses
TRC Environmental Corporation, a professional services firm, had 225 wireless phones from a major provider with a total annual cost of $208,637.
TRC Environmental Corporation, a professional services firm, had 225 wireless phones from a major provider with a total annual cost of $208,637.
ISI Uncovers Savings for Grant Thornton
Grant Thornton realized $166,000 of first-year cost savings - a 17% decrease in its local service costs in less than six months.
Grant Thornton realized $166,000 of first-year cost savings - a 17% decrease in its local service costs in less than six months.
EMH Regional Healthcare saved 23%! Here's how...The project yielded over
$58,000 in annual telecom
savings and $700 in credits.
That was a reduction of
23% of EMH's annual
telecom spend.
CDW/Berbee Saves $1.1 Million & Counting CDW/Berbee realized $1.1 million - and counting - in first year telecom cost savings, or
more than 30% of expenses reviewed.
Video Showcase
VIDEO - ISI in the news
Watch Full Interview: As seen on CNBC and FOX Business News
Watch Full Interview: As seen on CNBC and FOX Business News
Call Accounting White Papers
INFORTEL® SELECT
APPLICATION NOTE
Cisco Unified Contact Center Express (UCCX) is Cisco's contact center Designed for midmarket, enterprise branch, or corporate departments requiring a sophisticated customer interaction management solution for up to 400 agents.
Cisco Unified Contact Center Express (UCCX) is Cisco's contact center Designed for midmarket, enterprise branch, or corporate departments requiring a sophisticated customer interaction management solution for up to 400 agents.
The Need for a New Communications Architecture
Many of your customers today are using traditional communications architectures - a wide variety of individual PBX's and key systems connected individually to the PSTN by a combination of T1 and POTS. Avaya Aura is the key enabler to let companies move to the new architecture.
Many of your customers today are using traditional communications architectures - a wide variety of individual PBX's and key systems connected individually to the PSTN by a combination of T1 and POTS. Avaya Aura is the key enabler to let companies move to the new architecture.
