A 2011 survey by Computer Economics indicates that a solid majority – 65 percent – of organizations worldwide with annual revenue of at least $50 million are engaged in activities related to researching, investing in, or adopting UC solutions for their business. So, clearly, many organizations already have realized the ample benefits of unified communications, and your organization can too.
Unified communications promises to allow employees to work more efficiently, creating new productivity gains, and enable people to interact with one another using the medium of their choice, even from far-flung locations.
UC typically encompasses many capabilities, such as messaging, which can include e-mail, instant messaging, voice, and maybe video; calling, both audio and maybe video calling; presence; information sharing, in the form of web chat, file sharing, and document sharing; video, possibly including streaming and on-demand video; and more... Read More
