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Report: Government BPO Market Services Set To Rise

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Report: Government BPO Market Services Set To Rise

December 11, 2015

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By Rory J. Thompson,
Web Editor
 


If anyone knows anything about business, it’s a nation’s government. With an untold number of analysts on the payroll, their only job is to look at the larger picture and see where things are today and where they might be headed. It’s information that is critical to those selling what the government might buy. Now a new report has added fuel to that fire.


Major industry research company Research and Markets is out with an update on the BPO (Business Processing Outsourcer) industry as it pertains to government, and the news is good. According to R&M’s (News - Alert) TechNavio branch, TechNavios’ analysts have forecast that the global IT services and BPO market in the government sector will grow at a CAGR of 4.78 percent over the next five years.

“The report, Global IT Services and BPO Market in the Government Sector 2015-2019, has been prepared based on an in-depth market analysis with inputs from industry experts,” R&M said in a statement. The report covers the Americas, EMEA, and APAC, and also looks at the landscape of the global IT services and BPO market in the government sector and its growth prospects in the coming years. The report includes a discussion of the key vendors operating in this market.

Among the pertinent questions raised and answered are:

  • What will the market size be in 2019 and what will the growth rate be?
  • What are the key Market trends?
  • What is driving this market?
  • What are the challenges to market growth?

It should be noted that IT and BPO services are required in the government sector to manage IT systems and to help improve business-related processes and methodologies. Both IT and BPO service outsourcing support the government sector in its effort to perform various functions such as taxation, pensions, asset registration, welfare programs, and other e-governance initiatives in a cost-effective manner.

The report notes that a key market driver in the coming years will be budgetary pressures to keep costs in check, and the biggest challenge will be any issues pertaining to cloud services, which are still experiencing growing pains.



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