Wireless Management

As TMC’s (News - Alert) Susan Campbell has pointed out, to drive value in wireless management, you have to address it as people management. Remember, people will continue to use wireless; the reality in the global market today is that our personal lives and our professional lives are immersed in the wireless world.

Businesses throughout the world have come to depend on mobility as an integral part of their technology infrastructure. As a result, the market has seen an explosion in the demand for outside expertise to help with the managing of day-to-day operational issues associated with mobility.

Recognizing the ever-growing wireless world, Alan Snyder, an industry executive, said in a statement, "Mobility has become the biggest business-impacting technology wave since the Internet as companies seek to increase speed to revenue, tap new revenue streams, increase employee productivity and enhance customer engagement. But the explosion of different mobile devices, including employee-liable models, new platforms and diverse applications has dramatically increased complexity for enterprise IT.”

Where wireless is concerned, companies need business intelligence-level data mining and service so that organizations can catch user behavior changes and dynamics in order to find appropriate services to meet productive employee needs and changes in service, as well as the ability to limit those employees who are less than productive.

InfoLogix, a wireless management service provider, allows those businesses looking to tap into the mobile market, focus on business rather than its mobility solution and user behavior. Professional technical engineers ensure that all mobile elements are operating properly continuously via a customizable service with 24/7 troubleshooting capabilities and preventative maintenance. InfoLogix’s managed services also include:

·         Configuration and implementation

·         Asset management

·         Management of maintenance and repair

·         Customer Care Portal to manage your entire mobility deployment

In accordance with InfoLogix, OneCall Manage, offers a software suite valuable for small or large businesses and includes Device Management, Vendor Management, Security Policy Management, Cost Management, User Behavior Profiling/Productivity Maximizer, and its wireless Help Desk, which can facilitate changes to carrier service plans within 24 hours.

OneCall Manage handles the entire life cycle of a company’s wireless expenses. The company’s ultimate goal is to drive down its customers wireless bills while ensuring an increase in productivity.