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April 14, 2008

Web Conferencing Offers Convenience, Cost Savings for Small Businesses

By Mae Kowalke, TMCnet Senior Editor


When Packetel (News - Alert) designed its Web conferencing solution, the company carefully considered what features would be most useful and convenient for its customers. This process required thinking about what features would be most appealing to small and medium-sized companies, which are Packetel’s primary customers.
 
Small companies, generally speaking, seek solutions that are both affordable and easy to use, with Web-based administration and configuring tools. Thanks to the wonder of modern technology, such software-based, on-demand tools can be developed and offered at reasonable prices.
 
One feature that Packetel included in its Web conferencing solution is the ability for multiple participants to share screens/desktops simultaneously. This introduces a new level of flexibility to online meetings and collaboration sessions. It puts the focus on getting work done, rather than having to navigate around clunky methods of collaborating on projects.
 
Another feature to note with Packetel’s Web conferencing solution is the ability to assign and acknowledge the meeting “roles” for different participants. In particular, one person can be designated the presenter and controller of keyboard/mouse functions in order to keep things on track. Assigning this role is achieved with on-the-fly flexibility.
 
Packetel’s Web conferencing solution also lets the host, on his or her own computer, perform whiteboard-like annotations that cover the entire screen/desktop and chat window. This introduces a very flexible level of personalization for presentations, and makes the Web conferencing solution even more useful for companies seeking ways to cut down on travel time and associated costs.
 
The primary purpose of Packetel’s Web conferencing solution, Turbo Meeeting, is to enable easy, secure online meetings. Web conferencing has many potential applications, including Webinars, presentations, and collaboration sessions. To learn more, visit the Web Conferencing channel on TMCnet.com, brought to you by Packetel.
 
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Mae Kowalke is senior editor for TMCnet, covering VoIP, CRM, call center and wireless technologies. To read more of Mae’s articles, please visit her columnist page. She also blogs for TMCnet here.
 

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