No matter the size, every business wants to put forward an image of breadth and professionalism. Nothing speaks more loudly to that image than a company’s telephony systems. By all accounts, it is the primary way customers, clients, and business partners directly interact with an organization, and so making sure these systems offer the services and features necessary to meet their needs and expectations is paramount to success.
VoIP systems are particularly effective in this regard. In addition to being an extremely cost effective alternative to traditional telephone service, VoIP often comes equipped with a rich suite of software-enabled features that empower a business to better manage customer communication. The CooVox series of IP PBX (News - Alert) systems are no exception.
These solutions, from VoIP solutions provider ZYCOO, not only provide traditional PBX functions such as automated attendant and voicemail, but also offer many advanced telephony features, including remote extensions, remote office connection, call forwarding, interactive voice response (IVR) conference bridges, call recording, call detail records (CDR), automatic call distribution (ACD), unified messaging (voicemail to email), and more. All of these can serve to greatly enhance business operations the customer experience.
What’s more, ZYCOO offers several different CooVox models, each with differing feature sets, allowing your business to choose the option that best meets your company’s unique needs. Your goals will dictate the precise configuration of hardware and software capabilities best suited for your business.
For example, the CooVox-U50 IP phone system is ideal for small and medium-sized businesses with up to 100 employees. With a modular design, it is highly scalable, making adding or removing extensions extremely easy. In addition, it fully supports SIP, PSTN, mobile GSM, and digital trunks, making it a highly versatile and powerful telephony solution.
Meanwhile, the CooVox-U100 system is designed for business needing up to 500 extensions, allowing up to 80 concurrent calls. Alternatively, for companies that don’t need nearly as much capacity, the CooVox-U20 mini-IP phone system can provide next-generation telecommunication capabilities at a fraction of the price.
Thus, whether you’re operating a small two- to three-person operation out of your home, or are a rapidly expanding mid-sized business, you can reap the benefits of professional-quality voice services with VoIP systems from ZYCOO.
Edited by Blaise McNamee