The simple act of uniting voice and data has done wonders for the business bottom line.
Unified Communications (News - Alert) (UC) is a prime example of a solution that breeds new challenges even as it removes old ones. Is one network better than two? But there are countless decision points on the road to full integration, each of which needs to be evaluated based on costs, use cases and expected growth and development patterns.
UC integrates all different types of communications, including voice mail, email, IP fax, instant messages, and video conferencing, and puts them into one common interface. UC can greatly increase productivity, especially in companies that rely on daily or more frequent communications with customers, partners, and vendors.
A UC system allows for less hardware, which means less money being spent on hardware, which translates to money in the till for other, more necessary items. Unified communications using Microsoft (News - Alert) Lync brings real-time, next-generation collaboration capabilities, including instant messaging, voice and desktop sharing.
Integrating technologies like Microsoft Lync into the communications mix isn’t chaotic; its ability to offer feature-rich collaboration tools are pretty amazing, and the folks at Tone Software (News - Alert) want to help you take the chaos out of collaboration at their IAUG booth 318 later this month, at the Gaylord Texan Resort and Convention Center in Dallas.
What’s more, Tone’s session “Taking Chaos out of Collaboration – Building a Durable LYNC UC Ecosystem,” happening April 30 at 2 p.m. (CDT (News - Alert)) will offer attendees they key strategies to address the many questions users may have, and learn best practices on making the Lync-enabled UC ecosystem work.
Attendees can expect to learn
- Key strategies to overcome complexity and chaos when integrating UC technologies;
- How to equip voice, IT, network, and UC teams to operate effectively to support Lync enabled UC;
- Ways to ensure your overall UC delivery paradigm can meet service expectations.
Want to learn more about the presentation? Visit Tone’s presentation page.
Edited by Rory J. Thompson