Leading provider of voice management and network monitoring solutions Tone Software (News - Alert) Corporation has announced the immediate availability of its ReliaTel Management Solution 3.1 release featuring full support for virtualized environments. ReliaTel now supports virtualized deployment of the ReliaTel application to monitor and analyze VoIP quality, manage network performance, and ensure communications service levels throughout converged environments – regardless of their technology mix, according to company officials.
As cloud computing has become ubiquitous and the need for cost efficiencies continues to increase exponentially so, too, does the demand for virtualization support. Moreover, organizations are experiencing more VoIP traffic and converged communications than ever before and, accordingly, the need for processes to monitor and analyze this data is burgeoning.
The voice management company’s newest release enables organizations to expand their ReliaTel image to manage their growing VoIP and converged network environment from end to end on demand, without re-configuration efforts. ReliaTel VoIP QoS and Converged Network management solution can be hosted in a virtualized instance sized to meet current voice workloads – and easily scale the solution into a larger virtual instance that supports expanded voice traffic and network loads in the future, Tone Software officials said.
“By offering support for virtualized deployment, ReliaTel 3.1 helps deliver high value to organizations seeking to leverage virtualization’s benefits,” said Amit Kapoor, director of strategic technology advancement for Tone, in a statement. “With ReliaTel 3.1, managed service providers and enterprises can maximize hardware investments, build resiliency into existing infrastructures through high scalability and power efficiency, and drive higher ROI from overall converged communications investments through the cost efficiencies of virtualized applications and services.”
Virtualization offers substations benefits including reduced power consumption, lowered hardware overhead costs, increased data center scalability, and cost effective disaster recovery.
One group that can greatly benefit from ReliaTel virtualization support are managed service providers (MSPs) as they can use this support within their NOC (News - Alert) environment where server consolidation, power utilization, operational efficiency, and centralized provisioning all reduce the bottom line overhead costs.
ReliaTel 3.1 also provides increased value for Avaya (News - Alert) users; in particular, by fully integrating RTCP metric analysis with Avaya CDR data, enabling voice support teams to more rapidly troubleshoot voice quality issues throughout their Avaya ecosystem. In the event that quality degrades, ReliaTel users now have immediate access to important metrics not available in standard RTCP based QoS metrics such as number dialed, caller ID, TAC, trunk group, and circuit number.
In other voice management news, Tone Software is gearing up for the IAUG Global Conference, an event sponsored by the International Avaya Users Group (IAUG) held May 22-26 in Las Vegas.
Tone Software has been an Avaya DevConnect (News - Alert) Partner for over five years and a considerable portion of its current ReliaTel users are Avaya shops.
This year’s event promises to offer more than 200 educational sessions, more than 130 technology vendor exhibits and access to prominent people, including industry leaders, IT experts and peer networking.
Carrie Schmelkin is a Web Editor for TMCnet. Previously, she worked as Assistant Editor at the New Canaan Advertiser, a 102-year-old weekly newspaper, covering news and enhancing the publication's social media initiatives. Carrie holds a bachelor's degree in journalism and a bachelor's degree in English from the S.I. Newhouse School of Public Communications at Syracuse University. To read more of her articles, please visit her columnist page.