Tone Software (News - Alert) Corporation, provider of comprehensive network monitoring and management solutions for converged telecommunications and IT infrastructures, today announced the immediate availability of SIP management through its ReliaTel VoIP quality of service (QoS) and Converged Infrastructure Management software.
The SIP management facility help strengthen the ReliaTel core competency of managing voice quality, network service levels and the physical voice and data infrastructure from end to end, across virtually any convergence technology mix.
SIP trunking is moving at a rapid pace when it comes to corporate telephony networks and now SIP technology is becoming a foundation for deploying and implementing unified communications, mobility, collaboration and telepresence applications.
ReliaTel's SIP management provides significant value in SIP deployments, enabling enterprises to monitor the Quality of Service of their VoIP call traffic as it enters their corporate WAN/LAN, as well as the physical health and performance of the SIP connected devices and links.
Commenting on the effectiveness of its SIP management, Amit Kapoor, director of strategic technology advancement for Tone said, "VoIP quality problems are not always isolated within the corporate network."
"Quality issues frequently originate at the SIP trunks, prior to the voice packets ever reaching the corporate gateways or switch. Using ReliaTel SIP management, MSPs and enterprises have the visibility necessary to differentiate where these issues occur and the nature of the quality impairment – which significantly increases their ability to rapidly resolve quality issues and control VoIP quality and service levels," he added.
With the ability to monitor and analyze VoIP QoS in real-time providing immediate awareness of quality degradation occurring at the SIP trunk, and the specific metrics and facts related to the quality or service issue. ReliaTel can also enable users to monitor and manage their physical SIP architecture -- including session border controllers, gateways and softswitches -- for device health, link status and utilization statistics.
Charles West is a Web Editor for TMCnet. Prior to joining TMC (News - Alert) Charles worked with many gadget oriented sites that included running his own blog (TheTrendaholic.com) and Smartphone column for examiner.com. To read more of his articles, please visit his columnist page.Edited by Charles West