Selecting an enterprise VoIP solution is a major decision. Because voice service is critical to the operation of a business, no one wants to implement a technology that compromises call quality or reliability in any way. But the cost savings and value-added functionality of VoIP make it a compelling investment.
The solution is selecting a VoIP platform that maximizes business benefits while minimizing potential technology ownership headaches, according to White Paper (News - Alert) from Quintum titled “Comparing alternatives for enterprise VoIP and VoIP access.”
The paper noted that VoIP platforms are available as both low-end gateways and high-end router products. The low-end gateways sacrifice key features like survivability, lack of intelligent call routing functions, and inadequate integration with existing enterprise communications resources for a low upfront cost.
High-end router-based products, according to the paper, often tack on further price premiums such as PBX (News - Alert) modification and add-on modules to support H.323 and/or SIP. Moreover, their capabilities could still fall short in areas such as bandwidth and survivability.
The paper said that Quintum’s (News - Alert) VoIP solutions offer a fully optimized alternative to both the low-end and high-end VoIP products. They provide high survivability, more robust functionality, and more efficient use of WAN bandwidth than low-end gateways. Moreover, Quintum states their solutions outperform router-based products with greater ease-of-use, more efficient bandwidth utilization, and seamless PSTN failover.
To access this on other Quintum White Papers, please visit their website.
Spencer Chin is a contributing editor for TMCnet. To see more of his articles, please visit his columnist page.
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