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VoIP Switch - Make VoIP Technology the Hub of Your 2015 Business Goals

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Make VoIP Technology the Hub of Your 2015 Business Goals

 
January 23, 2015

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By Michelle Amodio,
TMCnet Contributor
 


It’s been three weeks since the start of 2015, and if you haven’t done so already, it’s definitely time to get a handle on your business goals. When it comes to resolutions, both business and personal, this is about the time those of us who hit the ground running tend to drop off. Maybe there are less people at the gym, and maybe those sales goals that seemed awesome at the time are now feeling a bit too lofty. It’s still early enough in the year to reevaluate some goals and carve them into attainable ones. In terms of business, it’s all about technology.


Business2Community gives a short list of what technologies are good for helping to meet business goals. It all comes down to strategy and business applications. Not sure how to properly strategize? Try some online tools, like online project management or asking a seasoned consultant what technology tools will better suit your needs. Technology isn’t a one-size-fits-all solution, so how and when you use it will determine how and when you can meet your goals. From QR codes for retailers, to tablets, printers, Web conferencing solutions, and business-grade Internet, all are valuable tools that can make a difference.

Of course, the success of running a business relies heavily on being able to communicate effectively, and if you’re using a dated system to do that, then you might want to take into consideration a VoIP system.

VoIP allows enterprise grade technology to be packaged and delivered to small businesses over private IP connections to guarantee call delivery and quality.

With VoIP, new applications are being developed all the time. Web-enabled call centers, remote telecommuting, collaborative white boarding and even applications for personal productivity such as the unified messaging and “follow me” services make VoIP a multifaceted solution.

For those who want to keep it simple, VoIP is just that. There was a time when installing new communications systems came with complex equipment, too many wires and a lot of headaches, but VoIP today is easy to install. The connection it makes to a computer network means there is little upfront work. Moreover, now that we have cloud technology, businesses just have to plug in and go.

So, now that we’re well into the New Year, how are you doing with your business goals? Is technology at the hub of your aspirations? If not, it ought to be.

 
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Intro to Basic System Features

Accounts Overview
An account is a logical entity usually representing some logical or physical end point in the VoIP network.

Customers
Customers are logical entities in the system for which invoices will be generated. They may be termination partners, resellers of a service, or a virtual .

Tariffs and Rates
Tariff is logical entity in the system, which represents rules for rating and billing calls made by Account or Customer to which this Tariff has been assigned.

Balance and Credit Limit
In addition to Tariff, each Customer or Account, except Root Customer, has those two basic rating/billing parameters associated with it � Balance and Credit Limit.

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Intro to Advanced System Features

On-Net Routing
On-Net Routing is the feature that allows placing calls from one account in the system to another account in the system.

Ability to Charging On-Net (Account-to-Account) Calls
In some cases it might be necessary to charge either caller or callee or both for the on-net call based on per-minute rate.

Automatic Database Backup
The Softswitch includes the system which allows performing automatic backup of the database periodically.

Ability to Get exchange rate using external script
Exchange rates can be set using external custom script.

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