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VoIP Switch - Convergia Now Offering Discounted VoIP Systems

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Convergia Now Offering Discounted VoIP Systems

 
July 22, 2014

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By TMCnet Staff,
 


Convergia, a leading business VoIP service provider to both the U.S. and Canada, has just announced that the company's Hosted PBX (News - Alert) phone systems now offer Local Area Code Presence. This not only allows businesses to use their local area code to appeal to residents, but it also allows subscriber businesses to have separate area codes for each of their different phone lines. Traditional phone service can't match this functionality, yet Convergia's VoIP phone systems are often half the price as a similar plan would be with a POTS phone line.


“Convergia's hosted IP PBX business phone systems enable small businesses to easily and affordably enjoy the benefits of having local area phone numbers in multiple cities,” said Convergia's President Alejandro Bitar. “The PBX telephone technology offered through Convergia equips small businesses in presenting a perceived local presence in many different cities, while at the same time making it cheaper and easier for customers to call the business without incurring long distance fees. Every phone number can be individually configured with specific call handling instructions.”

Having a local area code for another region has several marked benefits for a business. For starters, it means that customers can call without any fear of paying long-distance calling fees for making a phone call, removing any hesitation that may have been present. It also gives customers the impression that your company has a local call center in their area, leading them to think that the company has their region's best interests in mind.

Convergia's VoIP phone service routes calls through the Internet and a Hosted PBX server, which gives businesses all the features associated with business-class phone systems with none of the equipment. Hosted PBX servers mean that businesses only pay per phone line, and the fact that the telephone information is sent through the Internet means that the costs can be lowered substantially.




Edited by Rory J. Thompson
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Intro to Basic System Features

Accounts Overview
An account is a logical entity usually representing some logical or physical end point in the VoIP network.

Customers
Customers are logical entities in the system for which invoices will be generated. They may be termination partners, resellers of a service, or a virtual .

Tariffs and Rates
Tariff is logical entity in the system, which represents rules for rating and billing calls made by Account or Customer to which this Tariff has been assigned.

Balance and Credit Limit
In addition to Tariff, each Customer or Account, except Root Customer, has those two basic rating/billing parameters associated with it � Balance and Credit Limit.

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Intro to Advanced System Features

On-Net Routing
On-Net Routing is the feature that allows placing calls from one account in the system to another account in the system.

Ability to Charging On-Net (Account-to-Account) Calls
In some cases it might be necessary to charge either caller or callee or both for the on-net call based on per-minute rate.

Automatic Database Backup
The Softswitch includes the system which allows performing automatic backup of the database periodically.

Ability to Get exchange rate using external script
Exchange rates can be set using external custom script.

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