Touted as one of the largest local exchange carriers within rural areas in the U.S., Windstream (News - Alert) has recently revealed it will begin working hard to enhance its carrier switched Ethernet services throughout the nation. An element of any carrier Ethernet network is a VoIP switch due to the fact that it enables voice to be exchanged via voice over Internet protocol.

The service will soon be made available in major cities including: New York, Chicago, Denver and Phoenix.

When speaking about the recent effort, officials stated, “We appreciate Windstream's focus on expanding its service offerings to businesses with VoIP services, data bundles, cloud and managed services; data center co-location; fiber transport as well as increasing distribution channels.”

While selecting a next generation platform to improve the quality of communications seen when powering voice and video among others, it is important to pick a scalable solution that can adapt to rapid business growth.  That is where Sippy Software’s Softswitch comes in since it acts as a high- performance SIP platform that can deliver an array of VoIP services to customers ranging from individuals to big corporations.

The VoIP switch includes capabilities such as:

·         Voicemail

·         Call waiting

·         Messaging waiting indicator

·         Three way calling

·         Robust IVR

·         High level of security

·         Smart call routing

Starting at a cost-effective $6,900 per server, this package encompasses the license installation and configuration expenses in addition to a 12-month support and maintenance contract.  A high level of support is key as challenges typically arise when transitioning to a new platform.

While this number might sound too expensive for a smaller sized organization, it will actually allow for an increase ROI in a short period of time in addition to enhancing overall customer satisfaction, which will enable any company to remain afloat. Sippy Softswitch-as-a-Service though is also an option for an organization just starting out.

“Softswitch-as-a-Service is a cost-effective way to license SIP switching software. Instead of incurring hardware management and software maintenance expenses and substantial up-front investments, you can simply rent a fully maintained solution hosted in state-of-the-art data centers. With redundant hardware, guaranteed bandwidth and 24x7 monitoring you can focus on what’s essential – achieving your business goals,” according to the VoIP switch provider’s website.

If you aren’t sure which path to take when looking to give your communications system a much needed boost, luckily the company will let you try out its software for a limited time or cancel your package subscription at any time so there really is no risk to taking it for a spin, right?