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VoIP Switch - VoIP Switch Provider nexMatrix Expands Footprint in Idaho

November 01, 2012


After moving its manufacturing facilities to North American cities in order to offer residents there its attractive business development incentives, VoIP switch provider nexMatrix has decided to remain in the Idaho town of Nampa's quaint downtown district. It will also be keeping its manufacturing operations for the United States and Canada in the western region of the state.

To support its endeavor to expand its product line that includes VoIP switches, the company has acquired an additional 2,000 square feet of additional space on 2nd Street South in the city of Nampa, about 20 miles west of Boise. The new facility will house assembly, firmware burn-in and shipping operations for their Protel on-premises IP-PBX (News - Alert) equipment, including its newest offering, a home and small office unit code-named "Microbrew". 

Company CEO, Dianne Ursini, has recognized the Nampa community as an ideal location to scale up production of its telephony appliances, given that those operations do not require a large floor space or an advanced technical workforce. nexMatrix continues to draw on trained development resources outside of the Idaho area for product design and ongoing technical enhancements.

 "I believe that manufacturing needs to come back to the States while providing better functionality and price points against foreign competition from companies such as Mitel, Samsung, NEC and Panasonic (News - Alert), to name a few," Ursini said in a statement. "It's also about bringing some jobs back by applying superior American innovation, from the heartland of the United States," she added. 

Ursini also stated that the new facility began producing current models of the Protel PBX on October 15. The new Microbrew product is expected to be in full production by early 2013. Microbrew, which is smaller than a pack of cigarettes, is a full-featured IP telephone control device with an extensive array of built-in PBX functions. It will provide a auto-installation wizard and will be marketed to home and small office end users requiring up to 10 extensions. 

In the near future, the VoIP switch provider will be expanding into the Australian and Pacific Rim market. Manufacturing for those regions is expected to happen in Adelaide, South Australia. 

Edited by Jamie Epstein

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Intro to Basic System Features

Accounts Overview
An account is a logical entity usually representing some logical or physical end point in the VoIP network.

Customers are logical entities in the system for which invoices will be generated. They may be termination partners, resellers of a service, or a virtual .

Tariffs and Rates
Tariff is logical entity in the system, which represents rules for rating and billing calls made by Account or Customer to which this Tariff has been assigned.

Balance and Credit Limit
In addition to Tariff, each Customer or Account, except Root Customer, has those two basic rating/billing parameters associated with it – Balance and Credit Limit.

Intro to Advanced System Features

On-Net Routing
On-Net Routing is the feature that allows placing calls from one account in the system to another account in the system.

Ability to Charging On-Net (Account-to-Account) Calls
In some cases it might be necessary to charge either caller or callee or both for the on-net call based on per-minute rate.

Automatic Database Backup
The Softswitch includes the system which allows performing automatic backup of the database periodically.

Ability to Get exchange rate using external script
Exchange rates can be set using external custom script.

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