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VoIP Switch - VoIP Switch and Services Provider Voip-Pal.Com Launches New Retail Website

October 29, 2012


Voip-Pal.Com, an enabler of VoIP using the latest VoIP switches, has just launched its new retail website under the name The unveiling of the new site is in line with the company’s recent patent acquisition from Digifonica Gibraltar, resulting in a highly scalable VoIP switch platform.

A VoIP switch, also known as softswitch, is a vital element of any telecommunications network that connects various IP networks in order to successfully deliver end-to-end VoIP communications.

Voip-Pal’s new platform provides confidential and secure management of customer account information. Customers can recharge accounts using credit cards, review payment history, review call history or to check current rates. The proprietary billing platform accepts payments through Visa, MasterCard (News - Alert), Discover, Diners Club or Japanese Credit Bureau (JCB).

With the new site, customers can easily purchase airtime minutes and use their free PlatinumSoftphone and PlatinumPhone mobile VoIP apps. With this service, the company expects to gain customer traction among residential and business customers looking for reliable and cost-effective VoIP services and apps.

The site also employs a user-friendly interface, so customers can access the VoIP service on their PCs, tablets and smartphones with much ease. VoIP services from allows customers to make international calls for as low as two cents per minute from their smartphone, tablet or PC. Users can even take advantage of free Peer-to-Peer (P2P) calls to family and friends.

"This new sales channel is designed to greatly accelerate our revenue and to keep up with the current demand of today's VoIP customers,” said Dennis Chang, president, Voip-Pal, in a statement. “By diversifying its revenue stream, Voip-Pal is in a tremendous position to rapidly gain a large share of the multi-billion dollar business and residential VoIP market."

Edited by Jamie Epstein

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Intro to Basic System Features

Accounts Overview
An account is a logical entity usually representing some logical or physical end point in the VoIP network.

Customers are logical entities in the system for which invoices will be generated. They may be termination partners, resellers of a service, or a virtual .

Tariffs and Rates
Tariff is logical entity in the system, which represents rules for rating and billing calls made by Account or Customer to which this Tariff has been assigned.

Balance and Credit Limit
In addition to Tariff, each Customer or Account, except Root Customer, has those two basic rating/billing parameters associated with it – Balance and Credit Limit.

Intro to Advanced System Features

On-Net Routing
On-Net Routing is the feature that allows placing calls from one account in the system to another account in the system.

Ability to Charging On-Net (Account-to-Account) Calls
In some cases it might be necessary to charge either caller or callee or both for the on-net call based on per-minute rate.

Automatic Database Backup
The Softswitch includes the system which allows performing automatic backup of the database periodically.

Ability to Get exchange rate using external script
Exchange rates can be set using external custom script.

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