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VoIP Switch - Patton SmartNode, 3CX 'Team Up' for SME VoIP Help

August 29, 2011


Officials at Patton (News - Alert) SmartNode and 3CX say they have “teamed up” to help small- to medium-enterprises “realize the cost-savings and improved inter-office communications of VoIP technology.”

Described by Patton officials as “mutually certified as fully-interoperable,” the technology partnership is a way to “preserve investments in legacy computer phone, and fax equipment by combining SmartNode VoIP gateways with a 3CX soft-IP-PBX (News - Alert).”

The way it works, according to company officials, is that companies can use SmartNode VoIP gateways to connect existing hardware and systems to the PSTN and the IP-telephony network.

The Patton website has a good selection of helpful videos on the topic, and others of interest. As a gateway expert and guest on the 3CX VoIP blog, Marco Liechti of Patton is featured in a three-video series talking about what a VoIP Gateway (News - Alert) is, when it makes sense to use one together with a 3CX phone system (part I), how to install and configure the setup (part II), and finally, basic VoIP Gateway troubleshooting techniques (part III).

In July, TMC’s (News - Alert) Rajani Baburajan reported that Patton announced the launch of two new SmartNode product series for ISDN BRI VoIP users and service providers.

The new SmartNode 4120 Single/Dual-Port BRI VoIP gateway and the SN-DTA Singe/Dual-Port BRI VoIP Digital Terminal Adapter expand the range of NT/TE port combinations available from SmartNode. They include features such as PSTN fallback, phantom power, and a high-precision clock that solves VoIP interop issues with DECT (News - Alert), PBX, and FAX.

SN-DTA and SN4120 provide replacement options for Patton’s S-DTA, SN4552, and SN4554, which are approaching end-of-life.

“The ISDN market demands exceptional service quality,” said Bernhard Fluehmann, Patton’s Converged IP Product Manager, in a statement. “ISDN users are notoriously picky, yet SmartNode has a strong reputation for high quality among ISDN customers. With our expanded portfolio of BRI VoIP gateways we will satisfy a greater share of ISDN service-provider requirements to meet the true business needs of many more satisfied customers.”

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO West 2011, taking place Sept. 13-15, 2011, in Austin, Texas. ITEXPO offers an educational program to help corporate decision makers select the right IP-based voice, video, fax and unified communications solutions to improve their operations. It's also where service providers learn how to profitably roll out the services their subscribers are clamoring for – and where resellers can learn about new growth opportunities. To register, click here.

David Sims is a contributing editor for TMCnet. To read more of David’s articles, please visit his columnist page. He also blogs for TMCnet here.

Edited by John Lahtinen

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