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VoIP Switch - VoIP Switch: 'Sippy Web Phone' Calls on the Web

May 05, 2011


When it comes to communications, more and more people are becoming accustomed to connecting when, where and how they want to. The Sippy Web Phone (News - Alert) from Sippy Software Inc. is one tool that enables folks to do just that by allowing the addition of phone capabilities to web applications.

The solution is ideal for retail Internet telephony services because it allows subscribers to make VoIP calls from anywhere, such as at the airport, in a hotel room, from an Internet cafe or via any public Wi-Fi hotspot, according to Sippy Software.

“By offering this additional network access method, ITSPs can stay competitive, enhance call revenue and increase customer loyalty,” the company says. “The Sippy Web Phone can also improve channels between subscribers and sales or support teams, by allowing subscribers to talk to a representative directly from their browser via the company's web site.”

Unlike traditional softphone solutions, the Sippy Web Phone can work with any browser or platform. It doesn’t require installation. And it leaves no personal information on a computer after use. That’s important, according to the company, because subscribers may not want, or may not be allowed, to install any third-party applications; and they may not want to leave any personal information behind on a computer that they don’t own.

The Sippy Web Phone – which is licensed on a per-domain basis to make it affordable – is offered as a module integrated with the Sippy Softswitch. Is also is available as stand-alone OEM product for integration or customization with third-party web applications. An AJAX interface allows for easy customization and branding.

The product supports SIP 2.0 (RFC 3261) signaling; G.711 A-Law, G.711 mu-Law and GSM codecs; DTMF RFC 2833; and Microsoft Internet Explorer, Mozilla (News - Alert) Firefox and Apple Safari browsers.

Edited by Patrick Barnard

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Sippy Software is a leading industry VoIP Switch solution provider and long time partner of TMCnet’s VoIP Switch channel. Since May 2011, the VoIP Switch channel has been providing news and information on all the latest softswitch technologies and trends for network operators and service providers.

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Intro to Basic System Features

Accounts Overview
An account is a logical entity usually representing some logical or physical end point in the VoIP network.

Customers are logical entities in the system for which invoices will be generated. They may be termination partners, resellers of a service, or a virtual .

Tariffs and Rates
Tariff is logical entity in the system, which represents rules for rating and billing calls made by Account or Customer to which this Tariff has been assigned.

Balance and Credit Limit
In addition to Tariff, each Customer or Account, except Root Customer, has those two basic rating/billing parameters associated with it – Balance and Credit Limit.

Intro to Advanced System Features

On-Net Routing
On-Net Routing is the feature that allows placing calls from one account in the system to another account in the system.

Ability to Charging On-Net (Account-to-Account) Calls
In some cases it might be necessary to charge either caller or callee or both for the on-net call based on per-minute rate.

Automatic Database Backup
The Softswitch includes the system which allows performing automatic backup of the database periodically.

Ability to Get exchange rate using external script
Exchange rates can be set using external custom script.

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