In the land of kangaroos, koalas and shark-filled oceans, or more specifically Australia, companies are beginning to see the vast benefits that can be found when leveraging next-generation technologies such as voice over IP (VoIP), helping the trend to continue to gain momentum.
Recently, a report completed by analyst Telsyte represented this point through data that was collected, showing that businesses are getting rid of old fashioned phone lines and are in search of more cost-effective, stable connections.
Within the VoIP solutions realm, some of the most desired products include IP telephony and videoconferencing. Also, the cloud is being leveraged much more frequently nowadays to power voice and mobile unified communications, and currently software-only systems are booming as well, a recent article revealed.
Additionally, the country has seen a rapid growth in the number of users of VoIP solutions. "With more software-only communications systems available today, we looked at how comfortable IT leaders are using software and cloud systems instead of a traditional hardware PABX. Chief information officers are quite receptive to these changes so the market is wide open for new players," Telsyte's senior analyst Rodney Gedda said in a statement.
Currently, VoIP is increasing in popularity all over the world not only in Aussie territory, as it offers dramatically reduced costs, and increased reliability and scalability.
According to Gedda, approximately 30 percent of the entire IP telephony market is comprised of cloud-based systems. In fact, business processes can be completed more easily and in a shorter period of time when leveraging the Internet.
Just last week, TMCnet reported that as the VoIP solutions industry continues to expand, new job positions are opening up as additional people are needed to sell products related to this new technology such as telemarketers, resellers, and service providers. Demands for a large number of technicians responsible for installing and supporting VoIP networks are also rising. To read the full report, click here.
Edited by Amanda Ciccatelli