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VoIP Phone Systems Article

 

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June 19, 2006

Allworx Call Manager: Call Traffic Management for SMBs

By Mae Kowalke, TMCnet Associate Editor


Allworx, unveiled its Call Assistant application in March, which enables companies to efficiently manage their phone traffic. 
 
“Small businesses with high call volumes can reap all the benefits of enterprise attendant functions without the need to purchase expensive attendant hardware,” the company said in a press release.
 
Allworx Call Assistant offers the following features and advantages:
  • Status monitoring of all phone lines, including remote phones
  • Pinpoint control over high-volume call traffic
  • Seamless integration with Allworx 9112 and 9102 phones
  • Centralized call management
  • Support for VoIP and traditional CO phone lines
“Allworx has developed a completely seamless answering solution for small businesses, specifically designed to meet the needs of both local and remote answering-position applications,” commented Jeffrey R. Szczepanski, chief technology officer, InSciTek, in the press release.
 
Call Assistant is now available for purchase. . The suggested retail price is $950 for Allworx 10x customers, and $650 for Allworx 6x customers.
 
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Mae Kowalke previously wrote for Cleveland Magazine in Ohio and The Burlington Free Press in Vermont. To see more of her articles, please visit Mae Kowalke’s columnist page.
 
 

 

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