VoIP PBX

With the release of Microsoft (News - Alert) Office Communications Server 2007 right around the corner, TMCnet got curious how the new software will affect other IP communications vendors. One such company is Nuvio (News - Alert), provider of the nPBX phone system for small to medium-sized businesses (SMBs).

 

Jason Talley (News - Alert), co-founder and CEO at Nuvio, shared his perspective on the OCS launch and the broader unified communications market.

 

 

JT: Unified messaging is the combination of e-mail, voicemail, fax, and document collaboration into one cohesive and singular repository that can be managed and modified from any compliant device.

 

 

JT: The current UC environment is very fractured with many participants attempting to gain a foothold and claim the territory. To date, no one has effectively done so.

 

 

JT: OCS 07 is Microsoft’s first attempt to really control the telephony piece of the collaborative suite. 

 

 

JT: It demonstrates that Microsoft views telephony, utilizing VoIP as the technology, as a viable vibrant market that is untapped and full of potential.

 

 

JT: We think this just affirms the market for our products and our direction. We plan to incorporate components of Microsoft’s suite once all the issues are resolved.

 

 

JT: Our flagship product is nPBX, an Internet Business Phone System. While it doesn’t relate into OCS directly right now, it does interface with predecessors such as LCS and into Exchange. It is only a matter of time before we provide combined services using specific OCS components and our nPBX product.

 

 

JT: I think it will have a minimal effect adoption wise to start with, but it certainly validates the technology and the hosted services model that we have been selling for the past four years.

 

 

JT: Microsoft has adopted the concept of a hosted PBX utilizing VoIP and I think that demonstrates the product set and technology are here to stay. It also lets potential customers know that these products are safe to use and they should seriously consider adopting them.

 

 

JT: We are currently supporting unified messaging as it relates to voicemail and fax (the ability to receive and manage this via e-mail and or web portals). We are taking this a step further with widget and portlet development in the near future as well as wrapping certain Microsoft and other products together for a complete productivity suite. We believe this will help SMBs extract greater productivity and efficiency from their office and interaction with outside customers and vendors.

 

 

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