SUBSCRIBE TO TMCnet
TMCnet - World's Largest Communications and Technology Community

CHANNEL BY TOPICS


QUICK LINKS




Clarus Systems Makes VoIP Management a Priority

TMCnews Featured Article


June 01, 2011

Clarus Systems Makes VoIP Management a Priority

By Susan J. Campbell, TMCnet Contributing Editor


In a world where companies throughout the marketplace are moving to Voice over Internet Protocol (VoIP) to merge their voice and data onto one network, it can be increasingly difficult for any organization to deliver the optimal level of VoIP management. Fortunately, Clarus Systems (News - Alert) eliminates the challenge from the VoIP management so that the entire process is streamlined and optimized for better performance.


As captured in this data sheet, one of the keys to optimal VoIP management is to conduct periodic testing. In fact, this data sheet went so far as to suggest that if you haven’t already conducted testing as part of your VoIP management, it is probably already broken. Your VoIP platform is mission critical and you cannot afford for it to break. Testing must occur after the platform has been deployed, once upgrades have been completed and during the off-hours.

When automated testing is put in place for VoIP management: it is agentless and relies instead on deployed IP phones; it replaces manual testing processes that are often costly; it must be completed according to standardized testing; and it should monitor service availability. Troubleshooting and diagnostics will collect current phone configurations and compare trouble to reference/recent phone configurations side by side to identify problems.

With the ClarusIPC Plus+, you can discover new ways to standardize deployments so you can effectively reduce errors within your VoIP management environments. Configuration changes are easy to track, eliminating surprises. This also helps to guarantee you are in compliance and that you can respond rapidly to unanticipated changes.

The agentless monitoring within this VoIP management system keeps track of the health of the system, as well as the trunk and resource capacity and voice service availability. More than 100 reports ensure you gain unprecedented visibility of your configuration, inventory, trunk utilization, on-demand dashboard views and so much more.

The increased support productivity and the reduction in repair time within the VoIP management platform ensures access to phone and line status at all times, remote phone control to reduce tech dispatches and the automation of time consuming changes to lines.

This VoIP management platform also delivers support for Cisco (News - Alert) UC apps to ensure you have access to telepresence testing, monitoring and reporting, unity connection monitoring and reporting, unified presence server monitoring and contact center express monitoring. You can also leverage your VoIP management solution from Clarus Systems to gain the business intelligence you need to understand the health of your voice services and integrating this information into actionable, consumable business reports and views.


Susan J. Campbell is a contributing editor for TMCnet and has also written for eastbiz.com. To read more of Susan’s articles, please visit her columnist page.

Edited by Rich Steeves







Technology Marketing Corporation

2 Trap Falls Road Suite 106, Shelton, CT 06484 USA
Ph: +1-203-852-6800, 800-243-6002

General comments: [email protected].
Comments about this site: [email protected].

STAY CURRENT YOUR WAY

© 2024 Technology Marketing Corporation. All rights reserved | Privacy Policy