VoIP Gateways

Discontinuing support for old products is a common phenomenon among manufacturers in every domain. Often, this puts customers in a spot as they are left with a product that is not supported from the company that sold it.   

TelcoBridges (News - Alert) has announced that unlike most other manufacturers, the company will not discontinue support for its products over a period of time. This policy reaffirmation comes at a time when the company has expanded its product family by launching its new Tsig signaling gateways.

This ‘Non-EOL’ policy is very useful to customers, as they can now deploy TelcoBridges’ technology with the confidence that they will always get the necessary support from the company. It means they not only get a chance to improve their productivity right now, they can also plan for the future growth.

The company has a history of providing continued support for its products. Since its inception in 2002, the company has never discontinued any of products. To add to that, the company has made considerable investments in training and support for all its products, including the old ones.

The company’s products include TelcoBridges’ Tsig family of Signaling/SIGTRAN gateways, TelcoBridges’ Ttrans family of Transcoding gateways, TelcoBridges’ Tdev product family of telecom development platforms, and TelcoBridges’ Tmonitor product family.

“As other equipment providers discontinue legacy products and shut down support, we at TelcoBridges realize that our customers, – some of which are among the largest Tier-1 carriers in the world – will always need to maintain 100% control and predictability over their network,” said Gaetan Campeau (News - Alert), CEO of TelcoBridges. “As such, we would like to reaffirm our commitment to our customers that we will always support them and continue to support our products.”