TMCnews

SUBSCRIBE TO TMCnet
TMCnet - World's Largest Communications and Technology Community


TMCnews Featured Article


November 14, 2008

Interact and Aculab Strengthen Partnership to Support VoiceXML Growth

By Stefania Viscusi, Assignment Desk Editor


As operators worldwide shift to open source VoiceXML (News - Alert)-based applications over proprietary systems for advanced voice and data service offerings, it is becoming more and more necessary that they have cost effective solutions to meet market demands.
 
To make this possible, Interact Incorporated has announced it's strengthening its partnership with VoIP Developer (News - Alert), Aculab.
 
Interact is a developer of communication solutions for enterprises and operators.
 
Together, Interact's VoiceXML/CCXML-based Interpreter SPOT and Aculab’s (News - Alert) Prosody X, make it possible for service providers and enterprises to cost effectively have high-density carrier-grade voice application processing.
 
This means they can quickly bring new solutions to market including (IVR), voice portals, conferencing services, voicemail, unified messaging platforms and prepaid services.
 
The combined offering is available immediately. And, according to the companies, their years of experience will guarantee customers can achieve long term success in the ever changing market.  
 
"We are delighted at the partnership with Interact and being able to offer our customers what we believe is the industry’s most powerful and scalable, high performance VoiceXML/CCXML based solution," said Chris Gravett, Sales and Marketing Director at Aculab.
 
"Most interpreters on the market today, as high level applications become more dense and complex, experience operational barriers, even at medium densities. The combination of the Interact SPOT interpreter and Prosody X means solutions that handle hundreds to thousands of simultaneous calls can be confidently specified with no performance bottlenecks.”
 
Interact made headlines just yesterday with the announcement that it would now include speech engines from Loquendo in its VIP V6 Platform. Loquendo's (News - Alert) various language offerings allow Interact to offer speech solutions to their expanding client base that improve caller interaction and reduce wait times, among other benefits.
 
 
Check out the VoIP Developer channel on TMCnet
 
 

Stefania Viscusi is an assignment editor for TMCnet, covering VoIP, CRM, call center and wireless technologies. To read more of Stefania’s articles, please visit her columnist page.

Edited by Stefania Viscusi



blog comments powered by Disqus

Technology Marketing Corporation

800 Connecticut Ave, 1st Floor East, Norwalk, CT 06854 USA
Ph: 800-243-6002, 203-852-6800
Fx: 203-866-3326

General comments: tmc@tmcnet.com.
Comments about this site: webmaster@tmcnet.com.

STAY CURRENT YOUR WAY

© 2014 Technology Marketing Corporation. All rights reserved | Privacy Policy